Scale AI

3 months ago

Engagement Manager (Hawaii), Public Sector

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Engagement Manager to lead delivery of agentic workflows for a national security customer within Scale AI's public sector delivery team. Owns large account plans, oversees day-to-day execution, coordinates a cross-functional team, and ensures exceptional customer experience while scoping AI/ML use cases and managing onboarding.

Location: Honolulu

Workplace: Onsite

Employment Type: Full time

Job Function: Government & Public Administration

Seniority: Manager level

Key Responsibilities

•Manage customer relationships from the executive to the end user
•Work alongside customers to scope agentic workflow use cases that Scale’s engineering team will build and you will ultimately refine
•Lead a cross-functional project team to deliver on and exceed the customer’s AI/ML objectives
•Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
•Oversee onboarding and successful implementation of customer accounts

Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVisionRetirement BenefitsLearning StipendPaid LeaveCommuter Benefits

Key Requirements

•An active TS/SCI clearance
•5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
•A track record of structured, analytics-driven problem solving
•Excellent verbal and written communication skills
•Willingness to be onsite with customers in locations throughout the Oahu area 4 days per week and able to travel at least 25% of the time (as needed)

Experience:5+ yearsPublic sectorGovernmentAPIs

Education:Bachelor's

Skills:CommunicationRelationship managementProgram leadershipCustomer focusProblem solving

Languages:English

Tech Stack:PythonSQLAPIs

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Security Clearance:TS/SCI

Company Brief

Scale AI

Provides data labeling, annotation, and infrastructure services to accelerate machine learning and AI development. Supplies high-quality training data, tooling, and APIs for customers in autonomous vehicles, mapping, robotics, and enterprise AI applications.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2016

Website LinkedIn

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Scale AI

3 months ago

Engagement Manager (Hawaii), Public Sector

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Honolulu

Workplace: Onsite

Employment Type: Full time

Job Function: Government & Public Administration

Seniority: Manager level

Key Responsibilities

•Manage customer relationships from the executive to the end user
•Work alongside customers to scope agentic workflow use cases that Scale’s engineering team will build and you will ultimately refine
•Lead a cross-functional project team to deliver on and exceed the customer’s AI/ML objectives
•Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
•Oversee onboarding and successful implementation of customer accounts

Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVisionRetirement BenefitsLearning StipendPaid LeaveCommuter Benefits

Key Requirements

•An active TS/SCI clearance
•5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
•A track record of structured, analytics-driven problem solving
•Excellent verbal and written communication skills
•Willingness to be onsite with customers in locations throughout the Oahu area 4 days per week and able to travel at least 25% of the time (as needed)

Experience:5+ yearsPublic sectorGovernmentAPIs

Education:Bachelor's

Skills:CommunicationRelationship managementProgram leadershipCustomer focusProblem solving

Languages:English

Tech Stack:PythonSQLAPIs

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Security Clearance:TS/SCI

Company Brief

Scale AI

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2016

Website LinkedIn