Customer Relationship Manager (Sofia, BG, 1000)

Allianz
Sofia
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Organizational skills","Teamwork","Confidentiality","Composure"]

Build and grow relationships with retail banking clients by offering, selling, and consulting on individual banking products. Provide comprehensive services, identify client needs, and drive cross-selling and acquisition of new customers. Manage collections and retention through timely reminders and targeted actions, while also covering cashier responsibilities during leave. Stay informed about competitors and work effectively in a team, using tools such as AI technologies when needed.

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FursaFursa
Allianz
Allianz
1 day ago

Customer Relationship Manager (Sofia, BG, 1000)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Build and grow relationships with retail banking clients by offering, selling, and consulting on individual banking products. Provide comprehensive services, identify client needs, and drive cross-selling and acquisition of new customers. Manage collections and retention through timely reminders and targeted actions, while also covering cashier responsibilities during leave. Stay informed about competitors and work effectively in a team, using tools such as AI technologies when needed.
Location: Sofia
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Offer, sell, and provide consultations on a full range of banking products to individual clients.
  • •Provide comprehensive banking services and identify client needs to recommend suitable products and services.
  • •Drive cross-selling opportunities and attract new clients.
  • •Ensure timely reminders and collection of debts from clients, and take targeted actions to retain clients.
  • •Substitute the Cashier during leave or sick days and stay familiar with competitors in retail banking.

Pay and Benefits

Equity and Bonus:Equity
Perks:Annual BonusEquityHealth InsurancePension

Key Requirements

  • •Higher education, with a degree in Economics as an advantage.
  • •At least two years of experience in the banking sector as a significant advantage.
  • •Willingness to handle cash operations and substitute the Cashier when needed.
  • •Strong communication and organizational skills, composure, and adherence to confidentiality.
  • •Computer literacy and ability to work in a team.
Experience:Banking
Education:
Skills:CommunicationOrganizational skillsTeamworkConfidentialityComposure
Languages:English
Tech Stack:ChatGPTCopilot

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn