Solution Advisor Associate - SAP Academy for Customer Success - Switzerland (Hybrid) (Zürich-Flughafen, Zurich, CH, 8058)

SAP
Zurich
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2-3 yearsSkills: ["Cooperative collaboration","Problem-solving","Project management","Creative thinking","Emotional intelligence"]

Drive customer-facing sales support through the SAP Academy for Customer Success. Complete a 10-month program with experiential learning and mentorship, working with customers on SAP solutions and digital transformation. After the program, lead discovery sessions, support deal execution by responding to RFPs, and deliver high-impact software demonstrations. Contribute to demand generation via marketing events and help identify whitespace opportunities at existing accounts.

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FursaFursa
SAP
SAP
4 hours ago

Solution Advisor Associate - SAP Academy for Customer Success - Switzerland (Hybrid) (Zürich-Flughafen, Zurich, CH, 8058)

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Last checked: 4 hours agoStatus: Live

Job Summary

Drive customer-facing sales support through the SAP Academy for Customer Success. Complete a 10-month program with experiential learning and mentorship, working with customers on SAP solutions and digital transformation. After the program, lead discovery sessions, support deal execution by responding to RFPs, and deliver high-impact software demonstrations. Contribute to demand generation via marketing events and help identify whitespace opportunities at existing accounts.
Location: Zurich
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Graduate level

Key Responsibilities

  • •Successfully complete a 10-month program for a customer-facing career at SAP.
  • •Participate in experiential learning and acquire business, industry, and SAP solution skills while working with emerging technologies.
  • •Receive on-the-job training and mentorship from a senior Solution Advisor while gaining real-world customer experience.
  • •After completion, lead customer discovery sessions and conduct survey activities to uncover business challenges and opportunities.
  • •Create and deliver software demonstrations, support marketing-driven demand generation, and assist deal execution by responding to RFPs.
Travel: Extensive travel

Key Requirements

  • •2–3 years of professional experience with a foundation in technical and business processes and customer-facing skills.
  • •Hands-on knowledge using relevant technologies/solutions and industry-standard tools to support solution delivery and operational efficiency.
  • •Ability to quickly learn, adapt to changing environments, and apply knowledge to deliver results.
  • •Understanding of AI fundamentals, uses, and ethics, with focus on AI Adoption Mindset, Agentic AI practice, and Context Engineering.
  • •Proficiency in English and German to engage with a global network.
Experience:2-3 years
Skills:Cooperative collaborationProblem-solvingProject managementCreative thinkingEmotional intelligence
Languages:EnglishGerman
Tech Stack:SAPAI fundamentalsAgentic AIContext engineeringERPCloud solutionsDesign thinkingRFP

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor