Spanish Bilingual Market Research Interviewer

Ipsos
Alberta, Manitoba
Workplace: RemotePart timeFunction: Research & Scientific (R&D)Skills: ["Self-motivated","Positive attitude","Communication","Time management","Organizational skills"]

Conduct telephone surveys in English and Spanish as part of Ipsos’ Call Center Canada department. Recruit respondents for the research panel, assist panel members with inquiries, portal access, and troubleshooting, and read questionnaires aloud while accurately recording responses. Maintain a courteous, professional customer service approach, adhere to market research quality standards, collaborate with the research team, and stay organized while working a flexible schedule with weekend shifts.

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FursaFursa
Ipsos
Ipsos
2 days ago

Spanish Bilingual Market Research Interviewer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Conduct telephone surveys in English and Spanish as part of Ipsos’ Call Center Canada department. Recruit respondents for the research panel, assist panel members with inquiries, portal access, and troubleshooting, and read questionnaires aloud while accurately recording responses. Maintain a courteous, professional customer service approach, adhere to market research quality standards, collaborate with the research team, and stay organized while working a flexible schedule with weekend shifts.
Location: Alberta, Manitoba
Workplace: Remote
Employment Type: Part time · Permanent
Job Function: Research & Scientific (R&D)
Seniority: Entry level

Key Responsibilities

  • •Make outgoing calls to recruit respondents for the research panel.
  • •Assist panel members with inquiries, portal access, and troubleshooting.
  • •Conduct telephone surveys by reading questionnaires aloud and accurately recording responses.
  • •Provide support and assistance to respondents during surveys while maintaining a courteous, professional customer service approach.
  • •Collaborate with the research team and adhere to Ipsos’ quality standards and survey guidelines.

Key Requirements

  • •Fluent in reading, writing, and speaking English and Spanish.
  • •Minimum typing speed of 45 words per minute with 90% accuracy.
  • •Prior experience in a call center, customer support, or phone interviewing.
  • •Experience in help desk or technical support is an asset.
  • •Ability to work a minimum of 3 shifts per week, including one weekend shift, with flexibility to amend the schedule each week.
Experience:Call center
Skills:Self-motivatedPositive attitudeCommunicationTime managementOrganizational skills
Languages:EnglishSpanish
Tech Stack:Microsoft Windows 11Windows UpdatesAntivirus softwareAvastKasperskyLandline telephoneHeadset with microphone

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Ipsos
Global market research and consulting firm providing public opinion polling, market intelligence, and analytics to help organizations understand consumers, citizens, and markets across sectors and geographies.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1975
WebsiteLinkedIn