Retail Store Manager

Cozey
Montreal
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningSkills: ["Communication","Leadership","Coaching","Teamwork","Problem-solving"]

Lead daily store operations in a new flagship Montréal location, driving sales performance and an exceptional customer experience. Manage scheduling, inventory, SOPs, and team coaching while analyzing dashboards to improve conversion and AOV. Foster a high-performing, customer-first team aligned with Cozey’s brand values and operational goals.

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FursaFursa
Cozey
Cozey
7 months ago

Retail Store Manager

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead daily store operations in a new flagship Montréal location, driving sales performance and an exceptional customer experience. Manage scheduling, inventory, SOPs, and team coaching while analyzing dashboards to improve conversion and AOV. Foster a high-performing, customer-first team aligned with Cozey’s brand values and operational goals.
Location: Montreal
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Lead day-to-day store operations, including scheduling, team coordination, floor set updates, and maintaining a high standard of store presentation.
  • •Ensure strong operational discipline, including accurate inventory management, coordination of shipments and transfers, vendor oversight, and budget awareness.
  • •Build, refine, and enforce simple, effective SOPs that support smooth, consistent, and scalable store operations.
  • •Track, analyze, and report sales and performance metrics, turning insights into concrete actions that improve conversion, average transaction value, and overall results.
  • •Drive sales performance through strong floor leadership, ensuring effective coverage, active selling behaviors, and a customer-first mindset across the team.

Pay and Benefits

Perks:Annual BonusPaid Leave

Key Requirements

  • •3–5+ years in a store leadership role with strong operational, team-building, and customer service experience.
  • •Experience with inventory management, coordination of shipments and transfers, vendor oversight, and budget awareness.
  • •Proficiency with data and dashboards to coach, plan, and improve performance.
  • •Strong communication, coaching, and motivational skills to energize a team.
  • •Passion for interior design, retail innovation, and hospitality.
Experience:Retail
Skills:CommunicationLeadershipCoachingTeamworkProblem-solving
Languages:EnglishFrench
Tech Stack:DashboardsData analysisExcel

Company Brief

Cozey
Direct-to-consumer brand offering smart home and sleep products, including app-controlled heating blankets and sleep accessories designed to provide personalized warmth and comfort. Sells through its website and supports products with companion mobile apps and customer service.
Industry: Smart Home Devices
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