Manager, Strategy & Operations, DoorDash for Business

DoorDash US
New York
Workplace: OnsiteFull timeUSD 136,000 - 200,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 6+ yearsEducation: mastersSkills: ["Cross-functional collaboration","Analytical thinking","Customer-centricity","Communication","People leadership"]

Own DoorDash for Business audience and product growth strategy, guiding how the company identifies, prioritizes, acquires, activates, and expands across key customer segments. Drive measurable improvements in acquisition, adoption, engagement, retention, and customer value, while evaluating net-new product opportunities and shaping early GTM strategy. Build customer feedback loops and use SQL-driven analytics and AI tools to translate insights into recommendations and roadmaps.

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FursaFursa
DoorDash US
DoorDash US
1 month ago

Manager, Strategy & Operations, DoorDash for Business

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Last checked: 2 hours agoStatus: Live

Job Summary

Own DoorDash for Business audience and product growth strategy, guiding how the company identifies, prioritizes, acquires, activates, and expands across key customer segments. Drive measurable improvements in acquisition, adoption, engagement, retention, and customer value, while evaluating net-new product opportunities and shaping early GTM strategy. Build customer feedback loops and use SQL-driven analytics and AI tools to translate insights into recommendations and roadmaps.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Manager level

Key Responsibilities

  • •Develop audience growth and product growth strategies, identifying high-impact customer segments, personas, use cases, and product opportunities.
  • •Partner cross-functionally with Product, Marketing, Sales, Customer Success, Analytics, Finance, Operations, and Engineering to turn growth priorities into plans, experiments, launches, and measurable outcomes.
  • •Create scalable growth playbooks, dashboards, research processes, and operating cadences to improve understanding of customer needs and product adoption.
  • •Drive growth for the core platform by improving customer acquisition, activation, engagement, retention, feature adoption, and overall customer value.
  • •Own voice-of-customer feedback loops and use SQL, AI tools, customer research, and product analytics to translate insights into recommendations for product roadmaps and business priorities.

Pay and Benefits

Salary: USD 136,000 - 200,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kParental LeavePaid Leave

Key Requirements

  • •6+ years of experience in product growth, audience growth, GTM strategy, business operations, product strategy, commercial strategy, growth marketing, or consulting.
  • •MBA from a top-tier university and/or experience at a leading strategy consulting firm (e.g., McKinsey, Bain, or BCG).
  • •Strong SQL fluency is required, with the ability to translate complex datasets into actionable recommendations.
  • •Experience developing audience growth strategies (segmentation, persona prioritization, market sizing, funnel analysis, activation, retention, expansion).
  • •Experience evaluating net-new product opportunities, including identifying pain points, sizing opportunities, validating demand, defining success metrics, and shaping early GTM strategy.
Experience:6+ yearsB2BMarketplaceSaaSPlatformGrowth marketingStrategy consulting
Education:Master's
Skills:Cross-functional collaborationAnalytical thinkingCustomer-centricityCommunicationPeople leadership
Tech Stack:SQLAI

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn