Founding Customer Solutions Engineer

Gridsight
London
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Customer-facing communication","Learning agility","Analytical thinking","Problem-solving"]

Turn complex network and asset telemetry into clear analysis and visualisations that help DNOs/DSOs understand and act on grid state. Work end-to-end across pre-sales, pilots, and full deployments, executing solutions with customers (not just analysis). Partner closely with power engineers to fit the data model and platform to UK/European regulatory context, while building a regional delivery playbook as an early founding hire.

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FursaFursa
Gridsight
Gridsight
1 week ago

Founding Customer Solutions Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Turn complex network and asset telemetry into clear analysis and visualisations that help DNOs/DSOs understand and act on grid state. Work end-to-end across pre-sales, pilots, and full deployments, executing solutions with customers (not just analysis). Partner closely with power engineers to fit the data model and platform to UK/European regulatory context, while building a regional delivery playbook as an early founding hire.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Turn network data (AMI, network topology, asset telemetry) into analysis and visualisations for DNOs/DSOs.
  • •Stretch across the customer relationship from pre-sales and pilots through full deployments.
  • •Execute end-to-end delivery of the technical solution designed with power engineers, owning delivery beyond analysis.
  • •Wrangle messy, incomplete real-world network data into reliable outputs and address data quality.
  • •Run working sessions with customers, present findings, translate between technical and non-technical audiences, and feed patterns back into product.

Pay and Benefits

Equity and Bonus:Equity
Perks:Esop

Key Requirements

  • •Strong analytical and data craft to analyze, transform, and validate messy datasets through hands-on work.
  • •Commercial instincts for pre-sales conversations: prioritise by value to customers and the business.
  • •Excellent customer-facing communication to explain complex analytics, facilitate sessions, and build credibility with senior stakeholders.
  • •Fast, demonstrable learning in unfamiliar technical territory, including quickly building grid context and designing solutions.
  • •Evidence of a reason to be in energy and willingness to work as an early hire without established process or escalation support.
Experience:SaaSEnergyAI
Skills:CommunicationCustomer-facing communicationLearning agilityAnalytical thinkingProblem-solving
Tech Stack:AIMLData visualisationAgentic tooling

Company Brief

Gridsight
Develops AI-powered inspection and analytics for electricity networks using aerial imagery and computer vision to detect defects, prioritize repairs, and improve grid reliability for utilities and asset managers.
Industry: Utilities
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