Bilingual Community Engagement Specialist (Remote, Full Time - Weekends)

Engage and enroll individuals in the Enhanced Care Management program by conducting virtual outreach and enrollment via phone, text, and email, plus limited in-person presence at partner clinic and community locations. Build trust through empathetic listening and clear education on the program’s benefits for people with serious mental illness, substance use disorder, homelessness, and high medical needs. Track and manage the end-to-end enrollment funnel, meeting enrollment metrics and providing updates across internal and external partners.