Supply Ops Manager (ride hailing/ last delivery)

Lalamove
Mexico City
Workplace: OnsiteFull timeMXN 90,000 - 120,000 monthlyFunction: Business OperationsSkills: ["Leadership","Coaching","Stakeholder management","Data-driven decision-making","Process improvement","Ownership mindset"]

Lead driver supply operations for the driver marketplace in Mexico by turning KPIs into marketplace growth decisions. Scale driver acquisition and retention, optimize balance between driver supply and customer demand, and design growth strategies beyond day-to-day execution. Manage, coach, and develop high-performing teams with strong ownership, and influence cross-functional and senior stakeholders across local and regional teams while continuously improving processes using data and innovation.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Lalamove
Lalamove
20 hours ago

Supply Ops Manager (ride hailing/ last delivery)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead driver supply operations for the driver marketplace in Mexico by turning KPIs into marketplace growth decisions. Scale driver acquisition and retention, optimize balance between driver supply and customer demand, and design growth strategies beyond day-to-day execution. Manage, coach, and develop high-performing teams with strong ownership, and influence cross-functional and senior stakeholders across local and regional teams while continuously improving processes using data and innovation.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Turn KPIs into business decisions that drive marketplace growth.
  • •Scale driver acquisition and build long-term driver retention strategies.
  • •Optimize marketplace health by balancing driver supply and customer demand.
  • •Design and execute growth strategies for the driver marketplace.
  • •Lead, coach, and develop high-performing teams, influencing cross-functional and senior stakeholders across regional teams.

Pay and Benefits

Salary: MXN 90,000 - 120,000 monthly
Perks:Paid LeaveMeal AllowanceCommuter BenefitsHealth InsuranceDental

Key Requirements

  • •4+ years in Growth, Marketplace, Operations, ride hailing, last delivery, or Supply roles.
  • •Experience managing driver/courier supply in ride-hailing, delivery, logistics, or similar platforms.
  • •Proven experience optimizing driver acquisition, activation, retention, incentives, utilization, and fulfillment.
  • •Strong leadership experience managing and developing teams.
  • •Advanced Excel skills and an analytical mindset; fluent English for daily regional collaboration.
Experience:Ride hailingLast-mile deliveryLogisticsMarketplaceMobilityDelivery
Skills:LeadershipCoachingStakeholder managementData-driven decision-makingProcess improvementOwnership mindset
Languages:English
Tech Stack:Excel

Company Brief

Lalamove
On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.
Industry: Last Mile Delivery
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Hong Kong, Hong Kong
Founded: 2013
WebsiteLinkedIn