Supermarket Assistant,Team Leader

Waitrose & Partners
Edinburgh
Workplace: OnsiteFull timeGBP 14.58+ hourlyFunction: Administration & Executive AssistanceSkills: ["Leadership","Customer service","Stakeholder management","Continuous improvement"]

Lead day-to-day shopkeeping activities in a Waitrose supermarket, supporting the management team and helping deliver great customer service. Ensure Partners operate safely and legally, replenish stock, and keep shelves organized for shoppers. Fulfill online customer orders (including Click & Collect and on-demand delivery) and support checkout when needed. Drive commercial performance with ideas for continuous improvement while reducing wastage and maintaining a safe, tidy store environment.

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Waitrose & Partners
Waitrose & Partners
1 day ago

Supermarket Assistant,Team Leader

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Closed
Reposted: similar role first listed 6 months ago

Job Summary

Lead day-to-day shopkeeping activities in a Waitrose supermarket, supporting the management team and helping deliver great customer service. Ensure Partners operate safely and legally, replenish stock, and keep shelves organized for shoppers. Fulfill online customer orders (including Click & Collect and on-demand delivery) and support checkout when needed. Drive commercial performance with ideas for continuous improvement while reducing wastage and maintaining a safe, tidy store environment.
Location: Edinburgh
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the shop's management team with managerial tasks and coordinate with other shop areas to meet customer demand.
  • •Ensure Partners operate in a safe and legal manner.
  • •Fulfil online customer orders for drivers to deliver, and manage Click & Collect orders.
  • •Perform stock replenishment to keep shelves full and products in the right place at the right time.
  • •Drive commercial performance through ideas for continuous improvement and reduce wastage by following product due diligence and markdowns.

Pay and Benefits

Salary: GBP 14.58 hourly
Perks:Night Premium

Key Requirements

  • •Good people and leadership skills.
  • •Good understanding of retail and how to maximise commercial success.
  • •Experience of working in a customer facing role.
  • •Good stakeholder management skills when working with third parties and the wider Partnership.
  • •Ability to support shopkeeping operations and help meet customer demand.
Experience:Retail
Skills:LeadershipCustomer serviceStakeholder managementContinuous improvement
Tech Stack:Click & Collect

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn