CCaaS Account Executive - Commercial

Cisco
San Jose, Phoenix
Workplace: RemoteFull timeUSD 292,100 - 384,200 annuallyFunction: SalesSkills: ["Consultative sales","Executive communication","Relationship building","Technical discussion leadership","Forecasting"]

Sell Cisco Contact Center as a Service (CCaaS) by advising customers on complex business and technology decisions. Build relationships across IT and executive stakeholders, lead consultative discovery, and translate customer needs into tailored, outcome-based solution strategies. Own complex sales cycles from qualification to close, develop business cases and proposals, and differentiate against competitors using market insights. Partner with solution engineers and cross-functional teams to drive POCs/POVs and forecast accurately.

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FursaFursa
Cisco
Cisco
1 day ago

CCaaS Account Executive - Commercial

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Last checked: 8 hours agoStatus: Live

Job Summary

Sell Cisco Contact Center as a Service (CCaaS) by advising customers on complex business and technology decisions. Build relationships across IT and executive stakeholders, lead consultative discovery, and translate customer needs into tailored, outcome-based solution strategies. Own complex sales cycles from qualification to close, develop business cases and proposals, and differentiate against competitors using market insights. Partner with solution engineers and cross-functional teams to drive POCs/POVs and forecast accurately.
Location: San Jose, Phoenix
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Build trusted relationships across the customer buying center and lead consultative discovery to uncover business challenges and technical requirements.
  • •Use CCaaS and adjacent architecture expertise to design tailored, outcome-based solutions aligned to customer priorities.
  • •Lead technical discussions, proof of concepts (POCs), and proof of value (POVs) with solution engineers and cross-functional teams.
  • •Drive complex sales cycles from qualification through proposal and close, developing business cases, proposals, and solution narratives.
  • •Leverage market and competitive intelligence to differentiate Cisco offerings and influence account strategies and customer-facing materials.
Travel: Low travel

Pay and Benefits

Salary: USD 292,100 - 384,200 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid ParentalDisability CoverageLife Insurance

Key Requirements

  • •5+ years of SaaS / contact center / software sales experience.
  • •Excellent executive presentation, written, and verbal communication skills.
  • •Return on investment and outcome-based sales experience.
  • •Familiarity with competitors such as Genesys, Amazon, Five 9, InContact, and Avaya.
  • •Some travel throughout the US or within the region.
Experience:SaaSContact centerSoftware sales
Skills:Consultative salesExecutive communicationRelationship buildingTechnical discussion leadershipForecasting
Tech Stack:CCaaSCloudAI

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
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Glassdoor: 4.0
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