Experience Architect

Salesforce
Brazil
Workplace: RemoteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 5-8 yearsEducation: bachelorsSkills: ["Collaboration","Communication","Problem-solving","Leadership","Active listening"]

Partner with Salesforce Professional Services to define UX concepts from business and end-user research and translate insights into personas, journey maps, user flows, information architecture, prototypes, and wireframes. Facilitate client-facing workshops, audits, and stakeholder interviews, communicate design rationale clearly, and validate work through user testing. Collaborate with interdisciplinary teams across design, architects, developers, and remote/international partners while building platform knowledge and delivering exceptional customer outcomes.

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FursaFursa
Salesforce
Salesforce
1 day ago

Experience Architect

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Partner with Salesforce Professional Services to define UX concepts from business and end-user research and translate insights into personas, journey maps, user flows, information architecture, prototypes, and wireframes. Facilitate client-facing workshops, audits, and stakeholder interviews, communicate design rationale clearly, and validate work through user testing. Collaborate with interdisciplinary teams across design, architects, developers, and remote/international partners while building platform knowledge and delivering exceptional customer outcomes.
Location: Brazil
Workplace: Remote
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Define and create UX concepts using end-user research and business requirements.
  • •Facilitate experience design activities for client-facing workshops, audits, and interviews.
  • •Develop insight-to-action strategies and produce deliverables such as personas, journey maps, user flows, information architecture, prototypes, and wireframes.
  • •Communicate research findings, conceptual ideas, detailed design, and design rationale verbally and visually.
  • •Collaborate within an interdisciplinary team, create prototypes, and adapt to shifting priorities and timelines.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceParental LeaveAdoption AssistanceFertility Benefits

Key Requirements

  • •5+ years of relevant experience in a design-related discipline.
  • •Experience applying user-centered design processes with customers and cross-functional teams across visual design, user research, and engineering.
  • •Proficiency in UX design tools such as Adobe Creative Suite and Figma (plus knowledge of other relevant software packages).
  • •Ability to create prototypes and design solutions that balance user needs, business requirements, commercial interests, and technological constraints.
  • •Strong communication skills and a background in design consulting, with Portuguese or Spanish as a first language.
Experience:5-8 years
Education:Bachelor's in design-related discipline
Skills:CollaborationCommunicationProblem-solvingLeadershipActive listening
Languages:PortugueseSpanishEnglish
Tech Stack:Adobe Creative SuiteFigmaLucidSparkClaude CodeGeminiNotebookLMUX

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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