Emerging Fraud Researcher

Twilio
United States
Workplace: RemoteFull timeUSD 171,120 - 251,600 annuallyFunction: Research & Scientific (R&D)Experience: 5+ yearsSkills: ["Cross-functional incident response leadership","Data analysis","Proactive risk mitigation","Root cause analysis","Stakeholder communication"]

Detect emerging fraud trends across voice, messaging, and email by analyzing industry signals and billions of network events. Use AI tools for independent research, partner with data scientists to build ML models that detect fraud at scale, and continuously stress test the network for vulnerabilities. Lead investigations into high-impact fraud incidents with root-cause analysis and recommendations, while coordinating with engineering to improve detections and reduce false positives.

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FursaFursa
Twilio
Twilio
2 days ago

Emerging Fraud Researcher

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Detect emerging fraud trends across voice, messaging, and email by analyzing industry signals and billions of network events. Use AI tools for independent research, partner with data scientists to build ML models that detect fraud at scale, and continuously stress test the network for vulnerabilities. Lead investigations into high-impact fraud incidents with root-cause analysis and recommendations, while coordinating with engineering to improve detections and reduce false positives.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Perform independent research using AI tools to identify novel emerging fraud trends.
  • •Work with data scientists to create ML models that detect fraud behaviors at scale.
  • •Continuously stress test the network for vulnerabilities.
  • •Analyze large-scale messaging and voice traffic to identify novel fraudulent patterns.
  • •Develop and execute proactive fraud mitigation strategies and investigate high-impact incidents with root cause analysis and recommendations.
Travel: Low travel

Pay and Benefits

Salary: USD 171,120 - 251,600 annually
Equity and Bonus:Equity
Perks:Health Insurance401kPaid SickPaid LeaveParental Leave

Key Requirements

  • •5+ years of experience in fraud investigations, trust & safety, or security analysis in a high-growth tech environment or large-scale distributed systems.
  • •Advanced expertise in complex data analysis, including SQL and data visualization tools, to query large-scale datasets and identify fraud behaviors.
  • •Proven track record designing and executing proactive fraud mitigation strategies to protect platform integrity and minimize risk exposure.
  • •Strong cross-functional incident response leadership, translating complex security risks into clear, actionable strategies for technical and executive stakeholders.
  • •Desired: experience in CPaaS, telecommunications, or payments, plus familiarity with machine learning concepts for fraud detection.
Experience:5+ yearsFraud investigationsTrust & safetySecurity analysisTelecommunicationsPayments
Skills:Cross-functional incident response leadershipData analysisProactive risk mitigationRoot cause analysisStakeholder communication
Certifications:CFECISSP
Languages:English
Tech Stack:AISQLMachine learningML models

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn