Sr. Injury Claims Adjuster

Adjust moderately complex, attorney-involved bodily injury claims from intake through settlement within authority guidelines. Confirm coverage, investigate loss details, determine liability, evaluate damages, negotiate outcomes, and defend and settle in compliance with state laws. Provide concierge-level member service through proactive communication and timely updates, document all decisions clearly, and collaborate with team members and vendors to resolve claims, including support during surges or catastrophe operations.