Business Office Associate

CarMax
United States
Workplace: OnsiteFull timeUSD 16 - 33.9 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Communication","Attention to detail","Confidentiality"]

Support store operations by processing and auditing paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation. Manage auction and appraisal transactions to ensure accurate titles, payoffs, and funding paperwork. Handle cash management tasks, maintain security protocols, and support store teams through clerical work and data entry. Provide guidance to customers, train and mentor new associates, and follow CarMax EH&S requirements while ensuring accuracy and confidentiality.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
CarMax
CarMax
3 days ago

Business Office Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support store operations by processing and auditing paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation. Manage auction and appraisal transactions to ensure accurate titles, payoffs, and funding paperwork. Handle cash management tasks, maintain security protocols, and support store teams through clerical work and data entry. Provide guidance to customers, train and mentor new associates, and follow CarMax EH&S requirements while ensuring accuracy and confidentiality.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Perform clerical duties (filing, data entry, reconciliation) and assist multiple departments by training and mentoring new associates.

Pay and Benefits

Salary: USD 16 - 33.9 hourly
Perks:Paid SickPaid LeaveHoliday Premium

Key Requirements

  • •Ability to read, interpret, and accurately record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Intermediate PC skills and proficiency in Microsoft Office and data entry systems.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Commitment to confidentiality, integrity, and adherence to CarMax policies.
Skills:Organizational skillsMultitaskingCommunicationAttention to detailConfidentiality
Tech Stack:Microsoft OfficeData entry systems

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn