Serval

4 weeks ago

Professional Services Recruiter

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Design and own the Professional Services recruiting strategy for a brand-new function, leading full-cycle hiring for Implementation Consultants and PS leadership. Partner with PS leadership and the Head of Talent to forecast headcount, define candidate profiles, and build scalable recruiting processes and outbound pipelines in a fast-growing SaaS environment to attract senior, consultative delivery talent.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: People, HR & Talent

Key Responsibilities

•Design and Execute PS Hiring Strategy: Build sourcing plans and run full-cycle recruiting across Implementation Consultant, PS leadership, and specialist delivery roles
•Partner with Leadership: Collaborate with PS hiring managers and the Head of Talent to forecast headcount, define ideal candidate profiles, and prioritize hiring needs as the org takes shape
•Own the Candidate Experience: Deliver an exceptional experience from first touch to offer acceptance, particularly given how senior and consultative the candidate pool is
•Develop Scalable Recruiting Systems: Build the processes, interview loops, and scorecards that don't yet exist for this function, since there's no established PS playbook to inherit
•Drive Outbound Sourcing: Build pipelines from enterprise implementation and delivery talent at companies like ServiceNow, Salesforce, and their ecosystem of delivery partners
•Influence Employer Brand: Partner with Marketing to craft authentic messaging that attracts candidates with real enterprise delivery experience
•Track and Report Metrics: Analyze pipeline velocity, conversion rates, and time-to-hire to improve efficiency and hiring quality
•Collaborate Cross-Functionally: Align with Sales and Recruiting peers to ensure consistent bar-raising and a clean handoff at the deal-to-delivery stage

Pay and Benefits

Salary: USD 125,000 - 200,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•3+ years of recruiting experience, with direct experience hiring Professional Services, Solutions Consulting, Sales Engineering, Implementation, or Customer Success roles at a B2B SaaS company
•Demonstrated success recruiting for enterprise motions specifically, not high-volume SMB or PLG hiring
•Strong understanding of enterprise SaaS delivery and implementation work, and the ability to assess a candidate's real delivery experience versus a rehearsed story
•Data-driven mindset: adept at using recruiting metrics to inform prioritization and process improvements
•Excellent communication and storytelling skills, with the ability to convey Serval's mission and value proposition to a candidate population that gets pitched constantly
•High agency and adaptability: comfortable building process where none exists, in a fast-moving, early-stage environment
•Based in or willing to work from our San Francisco HQ, 5 days/week.

Experience:SaaSEnterpriseRecruitingProfessional services

Languages:English

Company Brief

Serval

Serval builds software solutions for secure communications and collaboration, offering tools that help teams connect, share data, and coordinate workflows across distributed environments.

Industry: SaaS

Website

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Serval

4 weeks ago

Professional Services Recruiter

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: People, HR & Talent

Key Responsibilities

•Design and Execute PS Hiring Strategy: Build sourcing plans and run full-cycle recruiting across Implementation Consultant, PS leadership, and specialist delivery roles
•Partner with Leadership: Collaborate with PS hiring managers and the Head of Talent to forecast headcount, define ideal candidate profiles, and prioritize hiring needs as the org takes shape
•Own the Candidate Experience: Deliver an exceptional experience from first touch to offer acceptance, particularly given how senior and consultative the candidate pool is
•Develop Scalable Recruiting Systems: Build the processes, interview loops, and scorecards that don't yet exist for this function, since there's no established PS playbook to inherit
•Drive Outbound Sourcing: Build pipelines from enterprise implementation and delivery talent at companies like ServiceNow, Salesforce, and their ecosystem of delivery partners
•Influence Employer Brand: Partner with Marketing to craft authentic messaging that attracts candidates with real enterprise delivery experience
•Track and Report Metrics: Analyze pipeline velocity, conversion rates, and time-to-hire to improve efficiency and hiring quality
•Collaborate Cross-Functionally: Align with Sales and Recruiting peers to ensure consistent bar-raising and a clean handoff at the deal-to-delivery stage

Pay and Benefits

Salary: USD 125,000 - 200,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•3+ years of recruiting experience, with direct experience hiring Professional Services, Solutions Consulting, Sales Engineering, Implementation, or Customer Success roles at a B2B SaaS company
•Demonstrated success recruiting for enterprise motions specifically, not high-volume SMB or PLG hiring
•Strong understanding of enterprise SaaS delivery and implementation work, and the ability to assess a candidate's real delivery experience versus a rehearsed story
•Data-driven mindset: adept at using recruiting metrics to inform prioritization and process improvements
•Excellent communication and storytelling skills, with the ability to convey Serval's mission and value proposition to a candidate population that gets pitched constantly
•High agency and adaptability: comfortable building process where none exists, in a fast-moving, early-stage environment
•Based in or willing to work from our San Francisco HQ, 5 days/week.

Experience:SaaSEnterpriseRecruitingProfessional services

Languages:English

Company Brief

Serval

Serval builds software solutions for secure communications and collaboration, offering tools that help teams connect, share data, and coordinate workflows across distributed environments.

Industry: SaaS

Website