Lead, Platform Growth and Operations

Lalamove
Jakarta
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 6+ yearsSkills: ["Project management","Cross-cultural collaboration","Communication","Stakeholder management"]

Lead market performance monitoring and growth operations by combining data analysis with local market intelligence. Develop regional driver and user retention/growth strategies, evaluate supply-demand and campaign effectiveness, and drive optimization initiatives to improve marketplace demand and active user rates. Manage online platform budgets for designated markets and collaborate with city teams and cross-functional stakeholders to deliver business and team objectives, partnering with BI/Analytics for scalable analytics solutions.

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FursaFursa
Lalamove
Lalamove
1 month ago

Lead, Platform Growth and Operations

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead market performance monitoring and growth operations by combining data analysis with local market intelligence. Develop regional driver and user retention/growth strategies, evaluate supply-demand and campaign effectiveness, and drive optimization initiatives to improve marketplace demand and active user rates. Manage online platform budgets for designated markets and collaborate with city teams and cross-functional stakeholders to deliver business and team objectives, partnering with BI/Analytics for scalable analytics solutions.
Location: Jakarta
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Mid level

Key Responsibilities

  • •Continuously refine market performance monitoring and management frameworks to drive structured market growth.
  • •Develop regional driver and user retention/growth strategies and localize action plans for designated markets.
  • •Conduct longer-term performance reviews on supply-demand growth and campaign effectiveness, partnering with BI/Analytics for scalable solutions.
  • •Run ongoing performance reviews and lead optimization initiatives (e.g., promotions and engagement) to maximize demand growth and sustainable active user rates.
  • •Manage the online platform budget for designated markets and collaborate with city teams and functional departments to meet business objectives.

Key Requirements

  • •6+ years of experience in Operations or a similar analytical role in a high-growth startup environment.
  • •Experience working with, analyzing, and presenting findings from large data sets.
  • •Proven project management track record working with multiple stakeholders.
  • •Ability to work effectively with cross-cultural and functional teams.
  • •Fluent written and spoken English proficiency; knowledge of Bahasa is highly desirable.
Experience:6+ yearsHigh-growth startupMarketplace
Skills:Project managementCross-cultural collaborationCommunicationStakeholder management
Languages:EnglishBahasa

Company Brief

Lalamove
On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.
Industry: Last Mile Delivery
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Hong Kong, Hong Kong
Founded: 2013
WebsiteLinkedIn