Sales Support Associate III-24

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 21.75 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide warm, professional customer service at the cash wrap and ensure a well-maintained sales floor. Operate POS accurately, support add-on sales and gift cards, and capture customer information where permitted. Receive and organize shipments, reconcile discrepancies, and keep stockrooms clean. Replenish floor stock, execute visual merchandising updates, respond to customer requests, and follow Loss Prevention and housekeeping standards.

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FursaFursa
Tapestry
Tapestry
21 hours ago

Sales Support Associate III-24

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Provide warm, professional customer service at the cash wrap and ensure a well-maintained sales floor. Operate POS accurately, support add-on sales and gift cards, and capture customer information where permitted. Receive and organize shipments, reconcile discrepancies, and keep stockrooms clean. Replenish floor stock, execute visual merchandising updates, respond to customer requests, and follow Loss Prevention and housekeeping standards.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Support sales floor activities, respond to customer requests, partner with team/management as needed, and follow Loss Prevention and housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 21.75 hourly
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail service; education and experience can be combined.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to operate POS and basic computer skills, including iPad/laptop and Mobile POS; understand/read price and product release sheets.
  • •Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
  • •Strong English language proficiency and excellent communication/customer service skills.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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