Associate Director, Software Engineering (GenAI Agent Platform)

HSBC
Shenzhen, Guangzhou, Xi'an
Workplace: OnsiteFull timeFunction: Software EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Problem-solving","Stakeholder management","Creative problem-solving","Technical leadership","Communication"]

Lead end-to-end engineering for a scalable GenAI agent platform serving priority banking use cases, from pilot to production. Own agent runtime, orchestration, tool/function calling, prompt/workflow management, memory/state, and integrations. Drive reliability via evaluation, guardrails, observability, SLOs/SLAs, and production performance tuning. Embed security, privacy, and compliance by design while providing technical leadership, documentation, and developer enablement.

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FursaFursa
HSBC
HSBC
2 days ago

Associate Director, Software Engineering (GenAI Agent Platform)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead end-to-end engineering for a scalable GenAI agent platform serving priority banking use cases, from pilot to production. Own agent runtime, orchestration, tool/function calling, prompt/workflow management, memory/state, and integrations. Drive reliability via evaluation, guardrails, observability, SLOs/SLAs, and production performance tuning. Embed security, privacy, and compliance by design while providing technical leadership, documentation, and developer enablement.
Location: Shenzhen, Guangzhou, Xi'an
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Director level

Key Responsibilities

  • •Partner with cross-functional teams to define, build, and roll out a scalable Generative AI agent platform from pilot to production.
  • •Own end-to-end platform engineering across agent runtime, orchestration, tool/function calling, prompt/workflow management, memory/state, and integration patterns using appropriate frameworks while avoiding unnecessary lock-in.
  • •Ensure reliability and quality using evaluation/testing (offline/online), guardrails, observability (logs/traces/metrics), and clear SLOs/SLAs to improve accuracy.
  • •Continuously monitor and optimize production performance, including model selection, tuning, retrieval quality, caching, throughput, and resilience, driving root-cause analysis and preventative improvements.
  • •Embed security, privacy, and compliance by design (data handling, access management, encryption, auditability, model risk considerations, and safe tool use) and provide technical leadership/support including runbooks and incident escalation.

Key Requirements

  • •Bachelor’s degree or above in Computer Science/Engineering (or related).
  • •3+ years hands-on coding with strong Python or Java or Golang, plus deploying and operating services in production (Docker/Kubernetes preferred) using at least one major cloud (AWS/Azure/GCP).
  • •1+ years building and shipping LLM/GenAI applications with agentic workflows and tool/function calling (multi-agent systems a plus).
  • •Expertise in at least one area such as performance monitoring, agent governance control, agent identity, Harness, agent SDK, or agent policy/guardrail.
  • •Practical RAG experience (retrieval, chunking, embeddings, vector databases such as Milvus/FAISS/Elastic/Pinecone) and the ability to articulate vision and best practices for agent platform tooling.
Experience:3+ yearsGenerative AILLMRAGCloudContainerizationMicroservices
Education:Bachelor's in Computer Science/Engineering (or related)
Skills:Problem-solvingStakeholder managementCreative problem-solvingTechnical leadershipCommunication
Languages:English
Tech Stack:PythonJavaGolangAWSAzureGCPDockerKubernetesLangChainLangGraphMilvusFAISSElasticPinecone

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn