Assistant Store Manager I

Tapestry
New Jersey
Workplace: OnsiteFull timeUSD 18.5 - 31.5Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Leadership","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance, operational excellence, and team development at a Coach retail location. Lead on the sales floor with strong customer focus and service standards, resolve customer issues, and act as a brand ambassador. Recruit, onboard, and coach team members while ensuring compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising. Support omni-channel shopping, clienteling, and digital engagement to enhance the customer experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
2 months ago

Assistant Store Manager I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance, operational excellence, and team development at a Coach retail location. Lead on the sales floor with strong customer focus and service standards, resolve customer issues, and act as a brand ambassador. Recruit, onboard, and coach team members while ensuring compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising. Support omni-channel shopping, clienteling, and digital engagement to enhance the customer experience.
Location: New Jersey
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, category initiatives, and KPI monitoring.
  • •Create an inclusive, high-energy environment and resolve customer issues while meeting Coach service standards.
  • •Recruit, onboard, and coach team members to build a strong talent pipeline aligned with brand vision.
  • •Support omni-channel and digital engagement, including virtual shopping and clienteling.
  • •Oversee operational excellence: compliance, scheduling, payroll, HR processes, loss prevention, visual merchandising, store safety, and vendor relationships.

Pay and Benefits

Salary: USD 18.5 - 31.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems, with knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailService industriesLuxuryFashion
Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeRetail systemsOmni-channel servicesClientelingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor