Service Drive Manager - Dodge Ram Colorado Springs

AutoNation
United States
Workplace: OnsiteFull timeUSD 85,000 - 100,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: high_schoolSkills: ["Leadership","Strategic thinking","Execution","Coaching","Customer service"]

Lead the service drive by coordinating daily work for service consultants, monitoring performance, and coaching the team to resolve issues and ensure quality. Greet customers during peak times to gather vehicle and repair data, review repair order reports, and follow up to confirm customer satisfaction. Maintain service-drive supplies and partner with dealership personnel to deliver excellent service while complying with safety and applicable federal, state, and local regulations.

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FursaFursa
AutoNation
AutoNation
2 months ago

Service Drive Manager - Dodge Ram Colorado Springs

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead the service drive by coordinating daily work for service consultants, monitoring performance, and coaching the team to resolve issues and ensure quality. Greet customers during peak times to gather vehicle and repair data, review repair order reports, and follow up to confirm customer satisfaction. Maintain service-drive supplies and partner with dealership personnel to deliver excellent service while complying with safety and applicable federal, state, and local regulations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Schedule and assign daily work objectives for service consultants.
  • •Monitor service consultant performance and counsel on behavioral or performance issues.
  • •Train, coach, supervise, and assist service consultants.
  • •Assist in service reception during peak traffic by greeting customers and obtaining customer and vehicle data.
  • •Review open repair orders daily, resolve overdue items, perform quality inspections, and follow up with customers for satisfaction.

Pay and Benefits

Salary: USD 85,000 - 100,000 annually
Perks:401kHealth InsuranceDentalVisionParental Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Two years of experience in an auto repair facility.
  • •Ability to read and comprehend instructions and information.
  • •Must have a valid driver's license and be able to drive manual transmission vehicles.
  • •Demonstrated communication, interpersonal, and customer service skills (one year supervisory experience is preferred).
Experience:2+ yearsAutomotiveAuto repair
Education:High School
Skills:LeadershipStrategic thinkingExecutionCoachingCustomer service
Licenses:Driver's license

Company Brief

AutoNation
AutoNation is a leading automotive retailer in the United States, operating a network of new and used vehicle dealerships, service centers, and parts operations while offering financing, insurance, and vehicle remarketing services.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Lauderdale, United States
Founded: 1996
WebsiteLinkedIn