2 days ago

Program Manager, Trust & Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own program and operational change to align Trust & Safety policies, programs, and systems across TikTok features in Singapore and throughout APAC. Identify and qualify emerging safety risks, produce internal reports, and craft risk-prevention processes and strategies focused on areas like youth safety, hate, and cyber bullying. Lead cross-functional initiatives with teams across public policy, legal, communications, product, operations, and data to detect gaps and drive mitigation solutions.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Mid level

Key Responsibilities

•Produce internal reports on public perception and identified risks to inform mitigation initiatives and cross-functional solutions.
•Craft risk prevention process and strategy for the Singapore market across TikTok platforms, focusing on youth safety, hate, and cyber bullying.
•Coordinate with cross-functional specialists (e.g., Content Policy, Product Management, Data Analytics, Operations, Public Policy, Communications) to identify and resolve product safety gaps.
•Lead initiatives across features (Video, Live, comments, follow/like, accounts) using qualitative and quantitative approaches to detect and mitigate community risks.
•Initiate and drive project definition, scoping, implementation, and execution for operational changes and policy/process updates.

Key Requirements

•Strong understanding of User Generated Content (UGC) social platforms and the regional political, regulatory, and cultural landscape in APAC.
•Strong knowledge of Trust and Safety issues, operations, and challenges.
•Program/project or product management experience, ideally in a safety/risk control/anti-spam strategy environment.
•Ability to analyze large volumes of data and produce in-depth reporting (e.g., Excel Pivot tables, functions, and charts); SQL familiarity is a plus.
•Ability to manage emotional demands and adapt to a high-tempo environment.

Experience:3+ yearsTrust & SafetyUser-generated content (UGC)Anti-spamAPAC region

Skills:Cross-functional collaborationProblem-solvingTime managementResilienceData interpretation

Tech Stack:ExcelSQL

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Program Manager, Trust & Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Mid level

Key Responsibilities

•Produce internal reports on public perception and identified risks to inform mitigation initiatives and cross-functional solutions.
•Craft risk prevention process and strategy for the Singapore market across TikTok platforms, focusing on youth safety, hate, and cyber bullying.
•Coordinate with cross-functional specialists (e.g., Content Policy, Product Management, Data Analytics, Operations, Public Policy, Communications) to identify and resolve product safety gaps.
•Lead initiatives across features (Video, Live, comments, follow/like, accounts) using qualitative and quantitative approaches to detect and mitigate community risks.
•Initiate and drive project definition, scoping, implementation, and execution for operational changes and policy/process updates.

Key Requirements

•Strong understanding of User Generated Content (UGC) social platforms and the regional political, regulatory, and cultural landscape in APAC.
•Strong knowledge of Trust and Safety issues, operations, and challenges.
•Program/project or product management experience, ideally in a safety/risk control/anti-spam strategy environment.
•Ability to analyze large volumes of data and produce in-depth reporting (e.g., Excel Pivot tables, functions, and charts); SQL familiarity is a plus.
•Ability to manage emotional demands and adapt to a high-tempo environment.

Experience:3+ yearsTrust & SafetyUser-generated content (UGC)Anti-spamAPAC region

Skills:Cross-functional collaborationProblem-solvingTime managementResilienceData interpretation

Tech Stack:ExcelSQL

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn