MEX Ejecutivo Sr Cuenta - AM

Aon
Mexico
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Service orientation","Time management","Communication","Teamwork","Results focus"]

Manage and advise client accounts related to insurance damages and/or benefits, ensuring day-to-day account maintenance and updates. Handle account changes (highs, cancellations, modifications), track client requests through to the insurer’s final response, and support renewals. Conduct monthly analyses of account data and address discrepancies with the insurer. Receive and process claims documentation, update status reports, and follow up until resolution.

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Aon
Aon
1 day ago

MEX Ejecutivo Sr Cuenta - AM

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Manage and advise client accounts related to insurance damages and/or benefits, ensuring day-to-day account maintenance and updates. Handle account changes (highs, cancellations, modifications), track client requests through to the insurer’s final response, and support renewals. Conduct monthly analyses of account data and address discrepancies with the insurer. Receive and process claims documentation, update status reports, and follow up until resolution.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Provide direct client service and advice for account maintenance related to damages and/or benefits.
  • •Handle account administration and changes (new, cancellations, modifications) and ongoing account support.
  • •Track client requests through to the insurer’s final response.
  • •Perform monthly analysis of account data and report/follow up on discrepancies with the insurer.
  • •Support renewals and manage claims documentation intake, analysis, and tracking until resolution.

Key Requirements

  • •Degree completed (Licenciatura concluida).
  • •Intermediate English proficiency.
  • •2+ years of experience in customer service/account support, with knowledge of insurance damages and/or benefits.
  • •Proficiency with tools including Outlook and advanced Excel (databases, formulas), plus PowerPoint and Word (Microsoft Office).
  • •Strong service orientation, time management, communication, teamwork, and results focus.
Experience:2+ yearsInsuranceCustomer service
Education:Bachelor's
Skills:Service orientationTime managementCommunicationTeamworkResults focus
Languages:English
Tech Stack:OutlookExcelPowerPointWordMicrosoft OfficeDatabasesFormulas

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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