Lead Supervisor II

Tapestry
United States
Workplace: OnsitePart timeUSD 16 - 23.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Communication","Conflict resolution","Performance management"]

Lead on the sales floor to drive store goals and deliver an exceptional customer experience as a Coach Brand Ambassador. You’ll maintain a strong leadership presence, embody Coach values, and help implement company initiatives while supporting day-to-day store operations. Manage and develop the team through recruiting, interviewing, performance evaluation, and training; analyze sales data, identify trends, and recommend actions to improve store performance. Provide HR and conflict-resolution support when needed.

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Tapestry
Tapestry
2 months ago

Lead Supervisor II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead on the sales floor to drive store goals and deliver an exceptional customer experience as a Coach Brand Ambassador. You’ll maintain a strong leadership presence, embody Coach values, and help implement company initiatives while supporting day-to-day store operations. Manage and develop the team through recruiting, interviewing, performance evaluation, and training; analyze sales data, identify trends, and recommend actions to improve store performance. Provide HR and conflict-resolution support when needed.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead the sales floor to achieve sales targets and deliver an exceptional customer experience as a Brand Ambassador.
  • •Implement company initiatives and support full operation of the business while maintaining Coach values and brand awareness.
  • •Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance.
  • •Recruit, interview, evaluate performance, and provide high-level training; give feedback and hold the team accountable for goals.
  • •Provide HR and conflict resolution support to the team when the leadership team is absent, supporting a healthy work environment.

Pay and Benefits

Salary: USD 16 - 23.75
Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceTuition AssistanceCommuter Benefits

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Ability to bend, reach, stretch, and lift/carry at least 25 pounds regularly, and up to 50 pounds at times.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Adhere to and enforce company policies and store operational procedures.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCommunicationConflict resolutionPerformance management

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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