Take-Two Interactive

3 months ago

Manager, Technical Operations Center

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Lead Take-Two’s Austin-based and international 24x7 Technical Operations Center teams that provide first-response triage for critical business platforms across public cloud and on-premises infrastructure. Oversee problem and change management, CAB, root-cause analysis, and post-incident reviews. Drive operational improvements through standardized communications, governed runbook updates, and incident-response efficiency, while evolving TOC into an observability and operational analytics center of excellence.

Location: Austin

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Manager level

Key Responsibilities

•Oversee TOC staff (front-line first-responder, senior, and SRE engineers) to ensure 24x7 availability and performance of critical business services.
•Direct first response and triage for global infrastructure, including self-hosted compute, storage, network, and public cloud infrastructure.
•Lead problem and change management practices, including root-cause analysis, post-incident reviews, CAB operations, and proactive trend analysis.
•Implement standardized communications and governed, iterative runbook processes to ensure monitoring intake is documented and improve operational efficiency and MTTR.
•Manage L1/L2 manual safe workload execution and build TOC into a resident observability center of excellence with operational analytics capability.

Pay and Benefits

Perks:Health InsuranceDentalVision401kEquityCommuter BenefitsWellness Stipend

Key Requirements

•5+ years of experience in large-scale production networks or systems operations with strong SRE principles.
•Proven experience leading globally distributed, 24x7 operational teams and managing major incident handling.
•Strong technical background managing global infrastructure, including AWS, GCP, and Azure.
•Hands-on understanding of Linux and Windows in production, plus virtualization platforms (VMware, Proxmox, KVM, or Hyper-V).
•Experience with Infrastructure as Code concepts (Terraform or Ansible) and with documented, audit-compliant operational activities.

Experience:5+ years

Skills:CommunicationCollaborationAutomation

Languages:English

Tech Stack:AWSGCPAzureLinuxWindowsVMwareProxmoxKVMHyper-VTerraformAnsibleObservability

Company Brief

Take-Two Interactive

Industry: Gaming

Website

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Take-Two Interactive

3 months ago

Manager, Technical Operations Center

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Austin

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Manager level

Key Responsibilities

•Oversee TOC staff (front-line first-responder, senior, and SRE engineers) to ensure 24x7 availability and performance of critical business services.
•Direct first response and triage for global infrastructure, including self-hosted compute, storage, network, and public cloud infrastructure.
•Lead problem and change management practices, including root-cause analysis, post-incident reviews, CAB operations, and proactive trend analysis.
•Implement standardized communications and governed, iterative runbook processes to ensure monitoring intake is documented and improve operational efficiency and MTTR.
•Manage L1/L2 manual safe workload execution and build TOC into a resident observability center of excellence with operational analytics capability.

Pay and Benefits

Perks:Health InsuranceDentalVision401kEquityCommuter BenefitsWellness Stipend

Key Requirements

•5+ years of experience in large-scale production networks or systems operations with strong SRE principles.
•Proven experience leading globally distributed, 24x7 operational teams and managing major incident handling.
•Strong technical background managing global infrastructure, including AWS, GCP, and Azure.
•Hands-on understanding of Linux and Windows in production, plus virtualization platforms (VMware, Proxmox, KVM, or Hyper-V).
•Experience with Infrastructure as Code concepts (Terraform or Ansible) and with documented, audit-compliant operational activities.

Experience:5+ years

Skills:CommunicationCollaborationAutomation

Languages:English

Tech Stack:AWSGCPAzureLinuxWindowsVMwareProxmoxKVMHyper-VTerraformAnsibleObservability

Company Brief

Take-Two Interactive

Industry: Gaming

Website