Patient Admin Executive

NMC Healthcare
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Interpersonal communication","Written communication","Verbal communication","Problem-solving","Confidentiality"]

Provide front-desk and back-office support to ensure an excellent patient experience. Greet patients, manage appointments (confirmations, rescheduling, and no-shows), register and update patient records, handle telephone and email inquiries, and support insurance/claim processes. Also manage daily cash and payment handling, generate and process invoices, and ensure accurate charges. Follow hospital policies on patient safety, infection control, confidentiality, and quality improvement.

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FursaFursa
NMC Healthcare
NMC Healthcare
1 day ago

Patient Admin Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Provide front-desk and back-office support to ensure an excellent patient experience. Greet patients, manage appointments (confirmations, rescheduling, and no-shows), register and update patient records, handle telephone and email inquiries, and support insurance/claim processes. Also manage daily cash and payment handling, generate and process invoices, and ensure accurate charges. Follow hospital policies on patient safety, infection control, confidentiality, and quality improvement.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Greet patients, direct them to appropriate departments, and provide routine hospital information.
  • •Manage appointments including confirmations, rescheduling, and handling no-shows.
  • •Register new patients and keep patient records up to date.
  • •Handle patient calls and email inquiries, including providing information to relevant staff for callbacks.
  • •Perform billing and insurance-related tasks, including collecting co-pays/deductibles and issuing patient invoices, while ensuring accurate charges and compliance with policies.

Key Requirements

  • •College diploma in any discipline or a related field.
  • •Excellent command of oral and written English.
  • •Ability to think critically and maintain a high level of confidentiality.
  • •Strong interpersonal, verbal, and written communication skills.
  • •Proficient in MS Office.
Education:Certification / Diploma
Skills:Interpersonal communicationWritten communicationVerbal communicationProblem-solvingConfidentiality
Languages:EnglishArabic
Tech Stack:MS OfficeHospital Information System

Company Brief

NMC Healthcare
Operates a large network of hospitals, medical centers, and specialty clinics across the UAE and the wider Middle East. Provides general and specialized healthcare services, diagnostics, and outpatient care for individuals and families.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1975
WebsiteLinkedIn