Senior Manager - Strategic Planning & Operations

American Express
New York
Workplace: HybridFull timeUSD 103,750 - 174,750 annuallyFunction: Strategy & Corporate DevelopmentEducation: bachelorsSkills: ["Strategic thinking","Problem-solving","Executive communication","Stakeholder management","Ownership"]

Build and evolve a Strategic Planning & Operations function for the Global Commercial Services Marketing team. Translate enterprise and business objectives into a focused marketing agenda by leading strategic analyses, prioritization, and trade-off evaluation. Partner across Marketing, Product, Technology, and ECMX to align priorities, drive governance and planning cadences, develop executive-ready recommendations, and translate strategic choices into actionable roadmaps.

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American Express
American Express
1 day ago

Senior Manager - Strategic Planning & Operations

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Job Summary

Build and evolve a Strategic Planning & Operations function for the Global Commercial Services Marketing team. Translate enterprise and business objectives into a focused marketing agenda by leading strategic analyses, prioritization, and trade-off evaluation. Partner across Marketing, Product, Technology, and ECMX to align priorities, drive governance and planning cadences, develop executive-ready recommendations, and translate strategic choices into actionable roadmaps.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead strategic planning and prioritization to help senior leaders evaluate opportunities, navigate trade-offs, and focus investment on highest-impact initiatives.
  • •Develop frameworks and analyses to assess opportunities using customer value, business impact, strategic alignment, dependencies, and risk.
  • •Analyze complex business challenges and recommend strategic choices, initiative sequencing, and resource allocation.
  • •Partner across Marketing, Product, Technology, ECMX, and other functions to drive alignment and connect enterprise priorities.
  • •Drive governance forums and planning cadences, translating strategic priorities into actionable roadmaps and executive-ready presentations.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid Leave

Key Requirements

  • •Proven experience in strategy, strategic planning, management consulting, marketing strategy, business operations, or related functions.
  • •Strong strategic thinking and problem-solving skills to structure complex problems and translate insights into actionable recommendations.
  • •Ability to lead cross-functional initiatives and influence stakeholders in complex, matrixed organizations.
  • •Excellent executive communication and storytelling skills, including building recommendations and presentations for senior leadership.
  • •Experience coaching, mentoring, or leading team members, with strong ownership and intellectual curiosity.
Education:Bachelor's
Skills:Strategic thinkingProblem-solvingExecutive communicationStakeholder managementOwnership
Tech Stack:MarTech

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn