Associate Manager PT under 20 hours - Opry Mills

Samsonite
Nashville
Workplace: OnsitePart timeFunction: Communications, PR & CommunitySkills: ["Client service","Leadership","Communication","Integrity","Time management"]

Lead retail client experiences on the sales floor by modeling brand ethos and building strong customer relationships. Meet and exceed personal and store KPI goals, including conversion and client data capture. Support associate development through roleplay, coaching, and quarterly goal-setting, while partnering with the Store Manager. Ensure compliance, accurate timecards, ongoing training, and consistent visual merchandising standards to deliver an exceptional customer experience.

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FursaFursa
Samsonite
Samsonite
2 months ago

Associate Manager PT under 20 hours - Opry Mills

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

Lead retail client experiences on the sales floor by modeling brand ethos and building strong customer relationships. Meet and exceed personal and store KPI goals, including conversion and client data capture. Support associate development through roleplay, coaching, and quarterly goal-setting, while partnering with the Store Manager. Ensure compliance, accurate timecards, ongoing training, and consistent visual merchandising standards to deliver an exceptional customer experience.
Location: Nashville
Workplace: Onsite
Employment Type: Part time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Deliver brand-aligned client experiences and build strong client relationships while driving sales through outstanding service.
  • •Meet and exceed individual and store baseline goals and KPI metrics, including conversion, DPT, UPT, and client data capture.
  • •Coach and develop associates by teaching training content, using roleplay and coaching, and supporting the Store Manager’s training efforts.
  • •Communicate effectively with strong written and verbal skills, adapt communication across stakeholders, and deescalate calmly when needed.
  • •Maintain compliance by managing timecards for payroll accuracy, adhering to company policies, and ensuring training requirements are met.

Pay and Benefits

Perks:Work-life BalanceTrainingEmployee DiscountSick Time401kEmployee Assistance

Key Requirements

  • •Understand the TUMI brand and demonstrate passion for the lifestyle, clients, and product assortment.
  • •Have strong sales and client experience, preferably in the luxury market, with proven success meeting sales goals and KPIs.
  • •Value collaboration and show openness to feedback and coaching.
  • •Be flexible to work nights, weekends, mornings, and holidays as needed.
  • •Demonstrate integrity, lead by example, and strong time management skills.
Skills:Client serviceLeadershipCommunicationIntegrityTime management

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn