Digital Customer Manager

Airbus
Spain
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsEducation: bachelorsSkills: ["Adaptability","Stakeholder engagement","Networking"]

Own and optimize the digital flow of aircraft configuration and maintenance data across customer and Airbus systems to ensure fidelity, secure sharing, and fleet availability. Lead projects supporting continued airworthiness for programs such as A400M and MRTT, collaborating with technical teams to integrate ground support devices and evolve Smart Force tools. Engage customers and stakeholders to plan, monitor, and deliver system evolution, new services, and compliance requirements.

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FursaFursa
Airbus
Airbus
1 month ago

Digital Customer Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 45 minutes agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Own and optimize the digital flow of aircraft configuration and maintenance data across customer and Airbus systems to ensure fidelity, secure sharing, and fleet availability. Lead projects supporting continued airworthiness for programs such as A400M and MRTT, collaborating with technical teams to integrate ground support devices and evolve Smart Force tools. Engage customers and stakeholders to plan, monitor, and deliver system evolution, new services, and compliance requirements.
Location: Spain
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Understand and manage digital data flows for aircraft configuration and maintenance between systems to ensure digital/physical fidelity and secure sharing.
  • •Support and develop customer and industry needs by leading projects tied to information processes and IS/IT systems for maintenance programs such as A400M/MRTT/Eurodrone/Eurofighter.
  • •Integrate Ground Support Devices (e.g., MDS, MOSS, Smartforce Products, PMT, IETPX) with new tools under the Smart Force portfolio.
  • •Provide inputs to develop new services based on evolution of digital tools and customer needs.
  • •Engage projects with Support Continued Airworthiness (Part 145 and Part M) and information security requirements, and plan/monitor schedules, costs, risks, and stakeholder engagement including customers.

Pay and Benefits

Perks:Health InsuranceEquityRetirementStudy GrantsPaid Leave

Key Requirements

  • •Aeronautical or Industrial (Mechanical, Electrical, Energy) Engineering degree or related discipline.
  • •Ideally 4+ years in aeronautical operations or maintenance with a focus on digital applications and data flows.
  • •Professional competence in English.
  • •High adaptability to work on new topics and in a networking mode.
  • •Technical knowledge of airworthiness, maintenance software, customer relations, and information management.
Experience:4+ yearsAeronautical operationsMaintenanceMROAirworthiness
Education:Bachelor's in Aeronautical or Industrial (Mechanical, Electrical, Energy) Engineering
Skills:AdaptabilityStakeholder engagementNetworking
Languages:EnglishFrenchSpanish
Tech Stack:MDSMOSSSmartforce ProductsPMTIETPXSmart ForceIS/IT systemsAI-analyticsInformation security

Company Brief

Airbus
Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Toulouse, France
Founded: 1970
WebsiteLinkedIn