Verification Advocate
Carvana
United States
Workplace: OnsiteFull timeUSD 20+ hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsEducation: bachelorsSkills: ["Empathy","Critical thinking","Attention to detail","Communication","Adaptability"]Serve as an in-person Customer Care Advocate in Tempe, helping customers buy or sell cars through inbound and outbound calls. Use AI support tools and your critical thinking to verify sensitive documentation, solve issues in real time, and deliver high-quality, empathetic interactions. Work an assigned schedule (typically 38–45 hours/week) with regular weekend/holiday shifts and potential overtime. Start at $20/hr with fast pay increases tied to performance.

