Marketing Operations Lead

Zopa Bank
London
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Communication","Stakeholder management","Influencing","Strategic thinking","Operational leadership"]

Own end-to-end marketing operations that turn growth priorities into integrated plans, aligned resources, and high-quality delivery. Lead complex, cross-functional initiatives from strategy through execution, partnering with Product Marketing, Product teams, Finance, Legal, and Compliance. Act as the operational hub for priorities, capacity, dependencies, timelines, budgets, and milestones across concurrent campaigns and product launches.

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Zopa Bank
Zopa Bank
2 days ago

Marketing Operations Lead

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Last checked: 2 hours agoStatus: Live

Job Summary

Own end-to-end marketing operations that turn growth priorities into integrated plans, aligned resources, and high-quality delivery. Lead complex, cross-functional initiatives from strategy through execution, partnering with Product Marketing, Product teams, Finance, Legal, and Compliance. Act as the operational hub for priorities, capacity, dependencies, timelines, budgets, and milestones across concurrent campaigns and product launches.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Partner with Product Marketing to translate business, product, and marketing strategy into integrated marketing plans tied to commercial and customer outcomes.
  • •Shape and steer major campaigns and product launches, owning end-to-end planning and orchestration across Marketing, Comms, Growth, Product, Finance, Legal, and Compliance.
  • •Act as the operational hub for Marketing by providing clarity on priorities, team capacity, dependencies, timelines, budgets, and delivery milestones; support OKR and annual strategy processes.
  • •Partner with channel owners to align campaign objectives, media plans, creative development, and delivery schedules to drive accountability and execution quality.
  • •Maintain a forward-looking view across Marketing by anticipating risks and trade-offs and coordinating the right people to resolve issues before they impact delivery.

Key Requirements

  • •Significant experience in marketing, campaign management, marketing operations, or programme leadership.
  • •Track record leading complex, cross-functional marketing initiatives from strategy through to execution.
  • •Strong understanding of the marketing ecosystem (e.g., PR, social, ATL, paid media, partnerships, CRM, web/app and lifecycle).
  • •Experience briefing, steering, and challenging external agencies to achieve strong outcomes.
  • •Commercially minded approach with capability managing budgets and using data for prioritisation and decisions.
Experience:FintechFinancial servicesProduct-led
Skills:CommunicationStakeholder managementInfluencingStrategic thinkingOperational leadership

Company Brief

Zopa Bank
Zopa is a UK-based digital bank and fintech offering savings, personal loans, and credit products. Founded as a peer-to-peer lender, it now operates a regulated retail bank focused on straightforward consumer financial services and competitive rates.
Industry: Retail Banking
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 2005
WebsiteLinkedIn