service advisor

AutoNation
Florida
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Communication","Consultative","Interpersonal","Organizational","Customer follow-up"]

Serve as the link between service technicians and customers in state-of-the-art service departments. Set and confirm appointments, greet customers, evaluate vehicle needs through inspections and test drives, and explain technician recommendations in clear language. Use a consultative approach to drive ongoing maintenance planning, produce transparent repair orders, communicate work status, follow up for satisfaction, and meet targeted sales and customer satisfaction goals.

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FursaFursa
AutoNation
AutoNation
4 days ago

service advisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as the link between service technicians and customers in state-of-the-art service departments. Set and confirm appointments, greet customers, evaluate vehicle needs through inspections and test drives, and explain technician recommendations in clear language. Use a consultative approach to drive ongoing maintenance planning, produce transparent repair orders, communicate work status, follow up for satisfaction, and meet targeted sales and customer satisfaction goals.
Location: Florida
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Set, confirm, and prepare customer appointments for a great service experience.
  • •Determine vehicle needs using customer information, inspections, and test drives.
  • •Explain technician recommendations and sell ongoing required maintenance using a consultative process.
  • •Produce repair orders with cost and time estimates and full transparency.
  • •Communicate with technicians and parts associates, and follow up with customers to ensure satisfaction.

Pay and Benefits

Perks:Health InsuranceDentalVision401kMaternity Benefits

Key Requirements

  • •High school diploma or equivalent.
  • •Ability to provide an exceptional customer experience.
  • •Ability to set and achieve targeted goals.
  • •Prior sales experience preferred but not required.
  • •Valid in-state driver’s license and an acceptable, safe driving record.
Education:High School
Skills:CommunicationConsultativeInterpersonalOrganizationalCustomer follow-up
Licenses:In-state driver's license
Tech Stack:Technology

Company Brief

AutoNation
AutoNation is a leading automotive retailer in the United States, operating a network of new and used vehicle dealerships, service centers, and parts operations while offering financing, insurance, and vehicle remarketing services.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Lauderdale, United States
Founded: 1996
WebsiteLinkedIn