Director, Local Shops

Delivery Hero
Singapore
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 10+ yearsSkills: ["Strategic thinking","Project leadership","Stakeholder management","Communication","Negotiation"]

Own the end-to-end Local Shops vertical across foodpanda, foodora, and yemeksepeti, spanning Asia, Europe, and Turkey. Set the vertical strategy and roadmap, drive growth and unit economics, and manage senior relationships with strategic retail partners. Lead regional teams across commercial and operations, ensuring partner store execution and customer experience excellence, while partnering cross-functionally with product, data, logistics, marketing, and finance to scale.

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FursaFursa
Delivery Hero
Delivery Hero
15 hours ago

Director, Local Shops

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Own the end-to-end Local Shops vertical across foodpanda, foodora, and yemeksepeti, spanning Asia, Europe, and Turkey. Set the vertical strategy and roadmap, drive growth and unit economics, and manage senior relationships with strategic retail partners. Lead regional teams across commercial and operations, ensuring partner store execution and customer experience excellence, while partnering cross-functionally with product, data, logistics, marketing, and finance to scale.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Own the vertical strategy and roadmap, defining where to play, how to win, and the KPI framework and initiatives.
  • •Drive growth and unit economics through business reviews and disciplined prioritization of resources.
  • •Develop and manage senior relationships with regional retail partners, including joint business plans, commercial terms, assortment, pricing, and monetization.
  • •Guide country commercial teams on sales agenda, account management, category management, and monetization to raise execution standards across markets.
  • •Deliver operational excellence end to end across partner store execution, handover to riders, delivery performance, and customer experience metrics; build playbooks and best practices for consistent execution.
Travel: Medium travel

Key Requirements

  • •10+ years of professional experience, including 3–5 years leading a business unit, vertical, or P&L in a senior role.
  • •Leadership experience across commercial and operational teams, including direct management of managers and key accounts.
  • •Strong strategic thinking and project leadership skills to translate frameworks into local execution.
  • •Experience in B2B account management or joint business planning with large retailers or marketplaces.
  • •Excellent stakeholder management skills across cultures and functions, with fluent English (other regional languages a plus).
Experience:10+ yearsB2BRetailE-commerceLogisticsOn-demand
Skills:Strategic thinkingProject leadershipStakeholder managementCommunicationNegotiation
Languages:English
Tech Stack:Salesforce

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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