9 months ago

Technical Service Manager, Pet Food

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Lead technical service planning and execution for Pet Food, aligning with customer needs and CSLs. Manage product trials, investigate technical complaints, monitor market trends, and collaborate with R&D, QA, and Marketing to provide actionable insights and superior customer support.

Location: China

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Lead technical service planning and execution aligned with customer needs and business goals.
•Support product trials and validations at customer sites.
•Investigate and resolve technical complaints, ensuring customer satisfaction.
•Monitor market trends and share insights to improve our offerings.
•Collaborate with internal teams (R&D, QA, Marketing) to ensure seamless technical support.

Key Requirements

•Master’s degree in Pet Food, Food Science, or related field.
•10+ years of technical experience in the pet food industry.
•Strong knowledge of product processing and application.
•Excellent communication and interpersonal skills.
•Collaborative spirit and customer-centric mindset.

Experience:10+ yearsPet foodNutritionFood science

Education:Master's

Company Brief

DSM

Industry: Chemical Manufacturing

Website

Loading job details...

Preparing the role view and application actions.

DSM