Call Center Representative - Remote

Qureos
United States
Workplace: RemoteFull timeUSD 20 - 100 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Communication","Active listening","Attention to detail","Collaboration","Self-motivation"]

Join a remote law-firm team as a Call Center Representative, proactively requesting medical records from providers and handling inbound calls for medical and SSA-related needs. You’ll manage record-request follow-ups, expedite urgent cases, review invoices for medical records, and compile and submit records to ODAR while maintaining strict confidentiality. Ideal for candidates with strong communication, active listening, accurate documentation skills, and reliable remote work discipline.

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FursaFursa
Qureos
Qureos
2 days ago

Call Center Representative - Remote

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 6 days ago

Job Summary

Join a remote law-firm team as a Call Center Representative, proactively requesting medical records from providers and handling inbound calls for medical and SSA-related needs. You’ll manage record-request follow-ups, expedite urgent cases, review invoices for medical records, and compile and submit records to ODAR while maintaining strict confidentiality. Ideal for candidates with strong communication, active listening, accurate documentation skills, and reliable remote work discipline.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Engage with medical providers to request and obtain medical records needed for client case development.
  • •Handle incoming calls from medical providers and the Social Security Administration (SSA) professionally and efficiently.
  • •Maintain a systematic follow-up process to ensure outstanding records requests are fulfilled.
  • •Expedite urgent medical records requests by contacting providers directly.
  • •Compile, organize, and accurately submit medical records to ODAR while maintaining strict confidentiality.

Pay and Benefits

Salary: USD 20 - 100 hourly
Perks:Remote Work

Key Requirements

  • •High School Diploma or equivalent qualification.
  • •Proven experience in a customer service role.
  • •Typing skills with a minimum speed of 45 WPM.
  • •Exceptional written and verbal communication with active listening.
  • •Ability to work effectively in a remote capacity with self-motivation and discipline.
Education:High School
Skills:CommunicationActive listeningAttention to detailCollaborationSelf-motivation

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn