Customer Experience Banker - Kenton, OH

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Proactively identify customers’ financial goals, recommend appropriate deposit and other banking products, and process transactions accurately while balancing daily. Use disciplined follow-up, outbound calling, and referrals to deepen relationships, and educate customers on deposit products while following all operational, security, risk, and regulatory policies.