Service Engineer

Eaton
Chennai
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3-8 yearsSkills: ["Customer service","Active listening","Troubleshooting","Professionalism","Work ethic"]

Install, commission, and service 3-phase UPS equipment at customer sites. Handle breakdown maintenance and preventive maintenance, perform quality assurance and safety checks, and calibrate measuring instruments while ensuring required field tools and inventory are available. Communicate with clients and internal teams, provide customer feedback, deliver safe equipment demonstrations, monitor performance for preventative measures, and write reports with findings. Also support service revenue growth by generating AMC, UPS accessories, and battery enquiries.

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Eaton
Eaton
4 days ago

Service Engineer

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Last checked: 7 hours agoStatus: Live

Job Summary

Install, commission, and service 3-phase UPS equipment at customer sites. Handle breakdown maintenance and preventive maintenance, perform quality assurance and safety checks, and calibrate measuring instruments while ensuring required field tools and inventory are available. Communicate with clients and internal teams, provide customer feedback, deliver safe equipment demonstrations, monitor performance for preventative measures, and write reports with findings. Also support service revenue growth by generating AMC, UPS accessories, and battery enquiries.
Location: Chennai
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide high level customer service during 3-phase UPS breakdown maintenance, preventive maintenance, installation, and commissioning.
  • •Communicate with clients, engineers, and technicians to ensure services are delivered effectively and follow up on service requests with feedback.
  • •Conduct quality assurance and safety checks on equipment and deliver demonstrations for safe and effective equipment use.
  • •Monitor equipment performance and develop preventative maintenance measures, including establishing field test methods and monitoring test quality.
  • •Calibrate measuring instruments, ensure tools are available on field, monitor inventory, and reorder materials when needed.

Pay and Benefits

Perks:Health InsuranceRetirement SavingsWellness StipendLearning Budget

Key Requirements

  • •Technical Diploma or BE/BTech in an engineering field.
  • •Experience 3-5 years (or 6-8 years if qualified via Diploma).
  • •Electrical and electronics knowledge is required.
  • •Relevant experience with UPS knowledge is mandatory.
  • •Ability to listen, communicate professionally, and troubleshoot technical issues to provide quick resolution.
Experience:3-8 yearsUPSElectrical powerPower management
Skills:Customer serviceActive listeningTroubleshootingProfessionalismWork ethic
Tech Stack:3-phase UPSUPSInstallationCommissioningPreventive maintenance

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn