Bilingual Referral Coordinator (Remote PST, Spanish Speaking)

Pair Team
United States
Workplace: RemoteFull timeUSD 22 - 23 hourlyFunction: Executive & General ManagementSkills: ["Organizational skills","Attention to detail","Communication","Cross-functional collaboration"]

Own referral and scheduling operations to support timely, coordinated patient care. Process and track high-volume referrals, schedule PCP, dental, vision, specialists, and transportation appointments, and verify insurance eligibility and in-network providers. Coordinate Release of Information and Authorized Representative requests, maintain HIPAA-compliant documentation, and collaborate with case managers and care teams to improve continuity of care and referral workflow efficiency.

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Pair Team
Pair Team
4 days ago

Bilingual Referral Coordinator (Remote PST, Spanish Speaking)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own referral and scheduling operations to support timely, coordinated patient care. Process and track high-volume referrals, schedule PCP, dental, vision, specialists, and transportation appointments, and verify insurance eligibility and in-network providers. Coordinate Release of Information and Authorized Representative requests, maintain HIPAA-compliant documentation, and collaborate with case managers and care teams to improve continuity of care and referral workflow efficiency.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Process, track, and coordinate patient referrals to ensure timely scheduling of appointments.
  • •Schedule PCP, dental, vision, specialist, and transportation appointments.
  • •Verify patient insurance eligibility and confirm in-network PCP/provider information.
  • •Coordinate Release of Information (ROI) and Authorized Representative (AR) requests while maintaining HIPAA-compliant documentation.
  • •Collaborate with case managers, providers, and health plans to ensure smooth transitions and improve referral workflow efficiency.

Pay and Benefits

Salary: USD 22 - 23 hourly
Perks:Health InsuranceDentalVision401kRemote WorkPaid LeaveLearning Budget

Key Requirements

  • •Fluency in English and Spanish (written and verbal).
  • •1+ years of experience in healthcare operations, referral coordination, or appointment scheduling in a fast-paced healthcare environment.
  • •Strong ability to manage high-volume scheduling and referral workflows with accuracy and attention to detail.
  • •Comfort navigating insurance portals to verify eligibility and confirm in-network PCP/provider information.
  • •Proficiency with technology such as Google Suite and Slack, and data tools (e.g., Looker or comparable platforms).
Experience:HealthcareCare coordinationReferral coordination
Skills:Organizational skillsAttention to detailCommunicationCross-functional collaboration
Languages:EnglishSpanish
Tech Stack:Google SuiteSlackLookerHIPAA

Company Brief

Pair Team
Provides talent sourcing and team-building services, matching companies with vetted engineers and product specialists to form remote or in-house development teams and accelerate product delivery.
Industry: Recruitment Agencies
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