Case Management Specialist (Remote Flexible, Non-Bilingual)

Manage an ongoing caseload using evidence-based, relationship-driven case management to engage individuals with serious mental illness/substance use disorder, homelessness, or high medical needs. Conduct periodic telephonic and SMS outreach, help set health and wellness goals, and build Health Action/Shared Care Plans. Collaborate with an interdisciplinary Enhanced Care Management team, support delegated tasks, coordinate referrals and appointments, and meet monthly encounter metrics while working primarily from home with occasional community visits.