Davies

21 hours ago

Operational Support Assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Support the Legacy team’s Business Unit Director/Deputy with day-to-day operational administration, including onboarding setup, internal people-change requests, and maintaining systems for holidays and absences. Use Power BI to produce monthly/quarterly MI, manage diaries and meetings, and oversee the Legacy New Instruction inbox within SLAs, escalating when needed. Help keep internal and client reporting accurate by coordinating dispute-resolution status and assembling specialist and ad-hoc MI.

Location: Liverpool

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Key Responsibilities

•Support the Business Unit Director/Deputy with operational administration for the Legacy team, including new starter setup and internal distribution lists.
•Maintain internal systems for holidays requests, absences, and other allowed time dispensation.
•Use Power BI to complete internal MI requests, including providing monthly/quarterly performance statistics and collecting MI for new instructions and transferred files.
•Manage diaries and meetings for key stakeholders, including arranging internal meetings/training sessions and handling expenses requests when needed.
•Oversee/gatekeep the Legacy New Instruction inbox to ensure instructions are opened/allocated within SLAs and escalate to the BUD/DBUD where necessary; help ensure internal and external MI accuracy by prompting and coordinating timely completion.

Pay and Benefits

Perks:Paid LeaveHealth InsurancePensionGym Membership

Key Requirements

•Minimum education of 5 GCSEs (grade 5 or above) or A-C (or equivalent).
•Able to use Excel and Office 365 documents; prior use of a Case Management system is desirable.
•Good telephone and communication skills with people at all levels inside and outside the business.
•Organize and prioritize tasks using initiative, including staying calm under pressure and reprioritising when required.
•Maintain attention to detail with repetitive tasks and work effectively within the Keoghs Values framework.

Education:High School

Skills:CommunicationOrganizingPrioritizationResilienceAttention to detail

Tech Stack:ExcelOffice 365Power BITrackerCase Management

Eligibility

Nationality:UK National

Company Brief

Davies

Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: City of London, United Kingdom

Founded: 1968

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Davies

21 hours ago

Operational Support Assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Liverpool

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Key Responsibilities

•Support the Business Unit Director/Deputy with operational administration for the Legacy team, including new starter setup and internal distribution lists.
•Maintain internal systems for holidays requests, absences, and other allowed time dispensation.
•Use Power BI to complete internal MI requests, including providing monthly/quarterly performance statistics and collecting MI for new instructions and transferred files.
•Manage diaries and meetings for key stakeholders, including arranging internal meetings/training sessions and handling expenses requests when needed.
•Oversee/gatekeep the Legacy New Instruction inbox to ensure instructions are opened/allocated within SLAs and escalate to the BUD/DBUD where necessary; help ensure internal and external MI accuracy by prompting and coordinating timely completion.

Pay and Benefits

Perks:Paid LeaveHealth InsurancePensionGym Membership

Key Requirements

•Minimum education of 5 GCSEs (grade 5 or above) or A-C (or equivalent).
•Able to use Excel and Office 365 documents; prior use of a Case Management system is desirable.
•Good telephone and communication skills with people at all levels inside and outside the business.
•Organize and prioritize tasks using initiative, including staying calm under pressure and reprioritising when required.
•Maintain attention to detail with repetitive tasks and work effectively within the Keoghs Values framework.

Education:High School

Skills:CommunicationOrganizingPrioritizationResilienceAttention to detail

Tech Stack:ExcelOffice 365Power BITrackerCase Management

Eligibility

Nationality:UK National

Company Brief

Davies

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: City of London, United Kingdom

Founded: 1968

Glassdoor: 3.8

Website LinkedIn Glassdoor