Hospitality Manager

Audemars Piguet
Taipei
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Team management","Customer service","Conflict resolution","Communication"]

Oversee and elevate the client experience in Taiwan by managing hospitality operations across AP Houses and boutiques. Lead luxury food & beverage offerings, monitor service standards, and plan tailored client journeys and VIP events. Collaborate with HR and retail training leadership to design training programs, coach teams, and ensure consistent excellence. Partner with regional leadership and brand teams to benchmark competitors and continuously improve guest treatment and client relationships.

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Audemars Piguet
Audemars Piguet
1 month ago

Hospitality Manager

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Last checked: 10 hours agoStatus: Live

Job Summary

Oversee and elevate the client experience in Taiwan by managing hospitality operations across AP Houses and boutiques. Lead luxury food & beverage offerings, monitor service standards, and plan tailored client journeys and VIP events. Collaborate with HR and retail training leadership to design training programs, coach teams, and ensure consistent excellence. Partner with regional leadership and brand teams to benchmark competitors and continuously improve guest treatment and client relationships.
Location: Taipei
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Deliver exceptional hospitality and client experiences aligned with brand values in the Taiwan market.
  • •Oversee boutique food & beverage offerings and ensure luxury service standards across client touchpoints.
  • •Visit AP Houses and boutiques to assess and improve guest experience, from service quality to client interaction.
  • •Lead planning and execution of tailored client journeys and VIP gatherings, special celebrations, and client-focused events in Taiwan.
  • •Collaborate with HR and retail training leadership to design training programs and provide coaching/mentorship to retail teams.

Key Requirements

  • •Bachelor’s degree in Hospitality Management, Business Administration, Tourism, or a related field.
  • •Minimum 5 years of experience in hospitality, hotel, restaurant, or customer service management.
  • •Strong leadership and team management skills.
  • •Excellent customer service and conflict resolution abilities.
  • •Fluency in English and Mandarin (additional languages are an advantage).
Experience:5+ yearsHospitalityHotelsRestaurantsCustomer service
Education:Bachelor's in Hospitality Management, Business Administration, Tourism, or a related field
Skills:LeadershipTeam managementCustomer serviceConflict resolutionCommunication
Languages:EnglishMandarin

Company Brief

Audemars Piguet
Swiss manufacturer of high-end mechanical watches and luxury timepieces, known for iconic designs like the Royal Oak and for traditional craftsmanship blended with contemporary innovation.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Le Brassus, Switzerland
Founded: 1875
WebsiteLinkedIn