Associate Manager Full-time - St Johns Town Center

Samsonite
United States
Workplace: OnsiteFull timeFunction: SalesSkills: ["Leadership","Coaching","Communication","Time management","Ethical conduct"]

Lead retail performance by driving personal and store baseline goals across key KPIs, conversion, and client data capture. Create an exceptional client experience aligned with the TUMI brand while building strong relationships and maintaining store standards, including visual merchandising and events. Coach and develop associates through roleplay, feedback, and training support. Ensure compliance with policies, manage timecards, and maintain required training.

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FursaFursa
Samsonite
Samsonite
6 days ago

Associate Manager Full-time - St Johns Town Center

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead retail performance by driving personal and store baseline goals across key KPIs, conversion, and client data capture. Create an exceptional client experience aligned with the TUMI brand while building strong relationships and maintaining store standards, including visual merchandising and events. Coach and develop associates through roleplay, feedback, and training support. Ensure compliance with policies, manage timecards, and maintain required training.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed personal and store baseline sales goals and KPI metrics including conversion, DPT, UPT, and Client Data Capture.
  • •Provide leadership by planning and prioritizing work, championing change, and completing assigned tasks to meet deadlines.
  • •Train and develop associates using roleplay, coaching, and quarterly personal development goal-setting; support the Store Manager with store training.
  • •Coach using strengths, goals, and opportunities; articulate feedback and maintain a 360-degree coaching culture.
  • •Ensure compliance (timecards, Tumi University Training, and company policies) and uphold visual merchandising and client experience standards, including client books, thank you cards, and event execution.

Pay and Benefits

Perks:Paid LeavePet InsuranceEmployee DiscountEmployee AssistanceHealth InsuranceDentalVision401kLife InsuranceCommuter Benefits

Key Requirements

  • •Passion for the TUMI brand, lifestyle, clients, and product assortment.
  • •Strong sales and client experience, preferably in the luxury market, with proven success meeting sales goals and KPI targets.
  • •Demonstrated initiative and strategic thinking, with strong integrity and an ability to lead by example.
  • •Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • •Strong time management skills and ability to coach and develop others through training and feedback.
Experience:Luxury retail
Skills:LeadershipCoachingCommunicationTime managementEthical conduct

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn