Interim Lead (Surrey, BC, CA, V3R 7C1)

Sephora
Surrey
Workplace: OnsiteFull timeCAD 22.85 - 28.55 hourlyFunction: Administration & Executive AssistanceExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Client service","Interpersonal skills","Quick learning"]

Lead day-to-day performance at a Sephora store by coaching and empowering your team to deliver exceptional client service, drive client engagement, and achieve sales goals. Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives, while helping with inventory and visual merchandising. Foster an inclusive, client-first environment and uphold store standards, policies, and a safe, enjoyable shopping experience. Available for flexible scheduling, including nights, weekends, and holidays.

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FursaFursa
Sephora
Sephora
1 day ago

Interim Lead (Surrey, BC, CA, V3R 7C1)

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Job Summary

Lead day-to-day performance at a Sephora store by coaching and empowering your team to deliver exceptional client service, drive client engagement, and achieve sales goals. Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives, while helping with inventory and visual merchandising. Foster an inclusive, client-first environment and uphold store standards, policies, and a safe, enjoyable shopping experience. Available for flexible scheduling, including nights, weekends, and holidays.
Location: Surrey
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Coach and empower team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through strong client engagement and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, and product/brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards; uphold company policies.

Pay and Benefits

Salary: CAD 22.85 - 28.55 hourly

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Comfortable in a fast-paced environment and physically able to lift/carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityService
Skills:LeadershipCoachingCommunicationClient serviceInterpersonal skillsQuick learning

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn