Strategic Accounts Manager, Business Development

Openlane
United States
Workplace: RemoteFull timeUSD 85,000 - 85,000 annuallyFunction: Business Development & PartnershipsExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Problem-solving","Customer focus","Relationship building","Full-cycle ownership"]

Own enterprise accounts across the full lifecycle—secure new business, onboard clients, and drive ongoing success. Build and nurture relationships, act as the primary point of contact, resolve issues, and coordinate escalations. Identify upsell and cross-sell opportunities to maximize account value and meet revenue targets, while translating client workflows into platform configurations and partnering with product, engineering, and legal for renewals.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Openlane
Openlane
13 hours ago

Strategic Accounts Manager, Business Development

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own enterprise accounts across the full lifecycle—secure new business, onboard clients, and drive ongoing success. Build and nurture relationships, act as the primary point of contact, resolve issues, and coordinate escalations. Identify upsell and cross-sell opportunities to maximize account value and meet revenue targets, while translating client workflows into platform configurations and partnering with product, engineering, and legal for renewals.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Cultivate and nurture long-term partnerships with key client stakeholders, including scheduling regular meetings to assess satisfaction and ensure ongoing success.
  • •Serve as the primary point of contact for client issues, resolving problems and escalating when needed.
  • •Identify, facilitate, and close upselling and cross-selling opportunities to maximize account value.
  • •Translate client operational workflows into ideal platform settings for seamless onboarding and launches.
  • •Partner with Legal to execute new agreements, addendums, and renewals, and analyze competition to support retention strategies.

Pay and Benefits

Salary: USD 85,000 annually
Perks:Health InsuranceDentalVisionHsa401kPaid LeaveLong-term DisabilityLife InsuranceAd&dFsa

Key Requirements

  • •5+ years of customer-relations focused or industry-related experience.
  • •Bachelor’s degree in logistics, business, or related field or equivalent professional experience.
  • •Superior communication and presentation skills to adapt in a fast-paced environment.
  • •Deep understanding of account management and customer retention strategies in a financial or repo environment.
  • •Experience with full-cycle sales, business development, and enterprise client onboarding.
Experience:5+ yearsFinancial servicesRepoAutomotive financeRecovery industries
Education:Bachelor's in logistics, business, or related field
Skills:CommunicationPresentationProblem-solvingCustomer focusRelationship buildingFull-cycle ownership
Tech Stack:Google WorkspaceRDN (Recovery Database Network)SaaSHubSpotCRM

Company Brief

Openlane
Operates an online wholesale vehicle auction and digital remarketing platform serving dealerships, fleet owners, and financial institutions to buy and sell used vehicles via live and online auction services.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1999
WebsiteLinkedIn