Senior Customer Marketing Manager

Adobe Systems
Los Angeles
Full timeUSD 112,000 - 215,100 annuallyFunction: Marketing & GrowthSkills: ["Project management","Collaboration","Communication","Presentation","Mentoring"]

Own the planning and rollout of cross-functional marketing efforts for Acrobat’s AI-powered experiences. You’ll translate business goals into coordinated briefs spanning creative, media, and product partners, develop customer-focused messaging frameworks, and guide how audiences understand Acrobat’s AI value. Lead campaign planning and execution, measure performance, optimize future programs, and mentor junior marketers while partnering across Brand Studio, Product Marketing, and regional teams.

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Adobe Systems
Adobe Systems
14 hours ago

Senior Customer Marketing Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own the planning and rollout of cross-functional marketing efforts for Acrobat’s AI-powered experiences. You’ll translate business goals into coordinated briefs spanning creative, media, and product partners, develop customer-focused messaging frameworks, and guide how audiences understand Acrobat’s AI value. Lead campaign planning and execution, measure performance, optimize future programs, and mentor junior marketers while partnering across Brand Studio, Product Marketing, and regional teams.
Location: Los Angeles
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Manager level

Key Responsibilities

  • •Collaborate with marketing leadership on content strategy for Acrobat’s AI features, including campaign concepts and audience-specific approaches.
  • •Develop messaging frameworks that translate product functionality into clear customer value and use case narratives.
  • •Lead planning and execution of coordinated promotional initiatives and ongoing programs aligned with business priorities and customer insights.
  • •Create coordinated marketing briefs connecting strategy, audience, creative, channels, and measurement; partner with Brand Studio, Product Marketing, Media, Regional Marketing, and agencies.
  • •Monitor and report campaign performance, provide strategic guidance during creative processes, and mentor junior marketers.

Pay and Benefits

Salary: USD 112,000 - 215,100 annually
Equity and Bonus:Equity

Key Requirements

  • •Bachelor's degree or equivalent experience.
  • •7 to 10 years of experience in marketing management, campaign management, coordinated marketing, product marketing, or marketing strategy roles.
  • •Experience leading or contributing to large, complex marketing initiatives with measurable business impact.
  • •Experience translating product features into customer value propositions and use case narratives.
  • •Working proficiency with AI tools and a perspective on how AI is transforming how customers discover, evaluate, and use software.
Experience:AI
Skills:Project managementCollaborationCommunicationPresentationMentoring
Tech Stack:AcrobatAdobe Acrobat StudioAdobe ExpressAdobe FireflyCreative CloudAdobe Experience PlatformAdobe Experience ManagerGenStudio

Company Brief

Adobe Systems
Provides creative, marketing, and document management software and cloud services, including Photoshop, Illustrator, Acrobat, and the Adobe Experience Cloud, serving creative professionals, enterprises, and governments worldwide.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1982
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