Credit & Collections Analyst

Avi-spl
Gurugram
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1-2 yearsEducation: bachelorsSkills: ["Time management","Attention to detail","Negotiation","Relationship building","Independent work","Communication","Interpersonal skills","Judgment","Problem-solving","Decision-making","Multi-tasking"]

Manage assigned accounts to ensure timely, professional communication with customers on the status and payment of open items. Track aging and collection progress using aging workflow reports and CMS, meet weekly/monthly collection benchmarks, and confirm receipt of high-value invoices. Investigate and resolve outstanding issues, process payments and account statements (including credit cards and ACH), and handle related documentation such as tax certificates and lien waivers.

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FursaFursa
Avi-spl
Avi-spl
1 day ago

Credit & Collections Analyst

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Last checked: 5 hours agoStatus: Live

Job Summary

Manage assigned accounts to ensure timely, professional communication with customers on the status and payment of open items. Track aging and collection progress using aging workflow reports and CMS, meet weekly/monthly collection benchmarks, and confirm receipt of high-value invoices. Investigate and resolve outstanding issues, process payments and account statements (including credit cards and ACH), and handle related documentation such as tax certificates and lien waivers.
Location: Gurugram
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Accurately manage assigned account segments and communicate with internal and external customers about the status and payment of open items.
  • •Maintain accurate notes in aging workflow reports and CMS while meeting or exceeding weekly and monthly collection goals.
  • •Confirm customer receipt of high-value invoices via email, phone, or electronic portals, and ensure payment follows policy.
  • •Research and resolve outstanding issues to collect payment, including processing payment adjustments, credits, and write-offs as applicable.
  • •Process payments and documentation including lien waivers, tax certificates, credit card payments, ACH setup, and monthly account statements; manage collection inboxes and hotline calls.

Key Requirements

  • •Minimum high school diploma or equivalent; bachelor’s degree in Accounting, Finance, Business, or related field preferred.
  • •1–2 years of experience in accounts receivable or business-to-business collections.
  • •Ability to demonstrate time management, attention to detail, and analysis of complex financial/operational data.
  • •Intermediate/advanced proficiency with Microsoft PC applications, especially Excel (including pivot tables).
  • •Experience operating in a multi-state and/or complex matrix business environment; construction collections experience is a plus.
Experience:1-2 yearsAccounts receivableBusiness-to-business collectionsConstruction industryMulti-state operations
Education:Bachelor's in Accounting, Finance, Business or related field
Skills:Time managementAttention to detailNegotiationRelationship buildingIndependent workCommunicationInterpersonal skillsJudgmentProblem-solvingDecision-makingMulti-tasking
Languages:En-us
Tech Stack:Microsoft ExcelMicrosoft AccessMicrosoft WordMicrosoft OutlookMicrosoft OfficePivot tablesPC applicationsCMS

Company Brief

Avi-spl
Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Tampa, United States
Founded: 2008
WebsiteLinkedIn