Reservations Coordinator

Choice Hotels
United States
Workplace: OnsitePart timeFunction: Executive & General ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Teamwork","Problem-solving","Empathy"]

Support guests through the reservation process at a Country Inn by Choice Hotels. You’ll handle bookings across property channels, respond to calls, maintain accurate guest records, and collaborate with Sales and other departments to deliver personalized hospitality. This role requires front desk experience, strong computer skills, and clear English communication to ensure a smooth guest experience in a busy hotel setting.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Choice Hotels
Choice Hotels
3 months ago

Reservations Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 days agoStatus: Live

Job Summary

Support guests through the reservation process at a Country Inn by Choice Hotels. You’ll handle bookings across property channels, respond to calls, maintain accurate guest records, and collaborate with Sales and other departments to deliver personalized hospitality. This role requires front desk experience, strong computer skills, and clear English communication to ensure a smooth guest experience in a busy hotel setting.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Executive & General Management

Key Responsibilities

  • •Book and process reservations on property channels.
  • •Process all external and internal calls by redirecting calls or directly assisting the caller.
  • •Maintain accurate records of guest calls to maintain data integrity.
  • •Assist guests regarding hotel facilities in an informative and helpful way and liaise with Sales and other departments as required.
  • •Provide Yes I Can! hospitality and teamwork to ensure 100% Guest Satisfaction and personalize guest experiences.

Key Requirements

  • •Minimum one year of front desk experience at an upscale hotel.
  • •High school diploma and bachelor’s degree preferred.
  • •Strong computer systems skills including reservations and reporting systems.
  • •Prior experience working with Opera or a related system.
  • •Fluency in English; additional languages are a plus.
Experience:1+ years
Education:High School
Skills:CommunicationCustomer serviceTeamworkProblem-solvingEmpathy
Languages:English
Tech Stack:OperaMicrosoft OfficeReservations systemsReporting systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Choice Hotels
Operates and franchises a global portfolio of hotel brands, providing reservation, marketing, and franchise support services to independent and chain hotels across economy to upscale segments.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Rockville, United States
Founded: 1939
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn