Area Service Manager

Huntington Bancshares
Columbus, Detroit, Pittsburgh, Dallas
Workplace: OnsiteFull timeUSD 77,000 - 154,000 annuallyFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Communication","Interpersonal skills","Client relationship building","Detail-oriented","Organizational","Problem-solving","Ability to lead teams","Written and verbal communication","Team development"]

Manage onboarding for Commercial and Treasury Management customers across a multi-region area, ensuring accurate and timely completion of onboardings and customer service requests. Lead and develop teams and subordinate managers, take ownership of complex/high-visibility issues, and drive improvements through portfolio reviews, cross-sell coordination, and performance reporting. Partner with Sales on-site and act as a liaison across departments while leading special projects and shaping policies, procedures, and technology.

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Huntington Bancshares
Huntington Bancshares
3 weeks ago

Area Service Manager

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Last checked: 4 hours agoStatus: Live

Job Summary

Manage onboarding for Commercial and Treasury Management customers across a multi-region area, ensuring accurate and timely completion of onboardings and customer service requests. Lead and develop teams and subordinate managers, take ownership of complex/high-visibility issues, and drive improvements through portfolio reviews, cross-sell coordination, and performance reporting. Partner with Sales on-site and act as a liaison across departments while leading special projects and shaping policies, procedures, and technology.
Location: Columbus, Detroit, Pittsburgh, Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Direct day-to-day onboarding activities and ensure timeliness and accuracy across sites; oversee customer service requests through multiple teams and subordinate managers.
  • •Take personal ownership of complex or high-visibility onboardings/issues and consult Senior Leadership as needed.
  • •Drive teams to deepen customer and colleague relationships by delivering high-quality, extraordinary service experiences.
  • •Manage cross-sell opportunities and coordinate efforts through team managers; continually improve client experience by reviewing the customer portfolio.
  • •Develop, train, and supervise staff; monitor and report area productivity and performance, including adherence to SLAs.

Pay and Benefits

Salary: USD 77,000 - 154,000 annually
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •Bachelor's degree.
  • •5+ years of Treasury Management experience.
  • •3+ years of Treasury Management experience.
  • •3+ years of management experience, including coaching and talent development.
  • •3+ years of client services experience with Commercial clients.
Education:Bachelor's
Skills:CommunicationInterpersonal skillsClient relationship buildingDetail-orientedOrganizationalProblem-solvingAbility to lead teamsWritten and verbal communicationTeam development

Company Brief

Huntington Bancshares
Industry: Banking
Website