Senior Payor Success Manager

Verse Medical
New York
Workplace: HybridFull timeUSD 130,000 - 150,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsSkills: ["Interpersonal communication","Organizational skills","Attention to detail"]

Own and expand Verse’s payor relationships as the face of the company—driving day-to-day account performance, leading regular partnership reviews, and using internal data and market signals to identify expansion opportunities. Build multi-year account plans, collaborate cross-functionally across partnerships, clinical, marketing, RCM, and operations to resolve issues, and serve as an expert on the payor landscape across Medicare Advantage, Managed Medicaid, and commercial plans.

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Verse Medical
Verse Medical
1 day ago

Senior Payor Success Manager

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Last checked: 4 hours agoStatus: Live

Job Summary

Own and expand Verse’s payor relationships as the face of the company—driving day-to-day account performance, leading regular partnership reviews, and using internal data and market signals to identify expansion opportunities. Build multi-year account plans, collaborate cross-functionally across partnerships, clinical, marketing, RCM, and operations to resolve issues, and serve as an expert on the payor landscape across Medicare Advantage, Managed Medicaid, and commercial plans.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own day-to-day operational factors across a range of key payor accounts.
  • •Lead regular partnership reviews to evaluate performance, understand priorities, and demonstrate Verse’s differentiated value.
  • •Identify and act on account expansion opportunities using partnership reviews, internal data, and market news.
  • •Build account plans that map expansion opportunities over a multi-year time horizon.
  • •Collaborate with internal teams to resolve issues and expand accounts; serve as an expert on the payor landscape.
  • •Travel as needed for critical customer meetings.

Pay and Benefits

Salary: USD 130,000 - 150,000 annually

Key Requirements

  • •4+ years of experience in customer success or account management roles.
  • •Experience managing payor relationships in a customer success, account management, or consulting context.
  • •Ability to build relationships across all levels, from gatekeepers to C-level executives.
  • •Strong understanding of payor priorities, including financial performance, administrative overhead, and member experience.
  • •Excellent interpersonal and communication skills, plus elite organizational skills and attention to detail.
Experience:4+ yearsHealthcareCustomer successAccount managementPayor relationshipsHome healthMedicare AdvantageManaged Medicaid
Skills:Interpersonal communicationOrganizational skillsAttention to detail

Company Brief

Verse Medical
Develops medical devices and related technologies aimed at improving clinical procedures and patient outcomes. Focuses on designing, prototyping, and bringing healthcare hardware solutions to market for use in hospitals and clinical settings.
Industry: Medical Devices
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