Account Manager - SMB - DACH Market

TikTok
Dublin
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Client service","Strategic thinking","Critical thinking","Analytical skills","Collaboration"]

Manage and grow a book of SMB advertisers across the DACH region by designing and executing scalable sales and service-delivery strategies. Lead strategic conversations, educate advertisers, and create sales propositions using internal and external data. Optimize TikTok campaign performance for small and medium clients, troubleshoot and escalate issues, and collaborate with cross-functional teams to deliver operational and strategic initiatives. Fluency in German and English is essential.

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FursaFursa
TikTok
TikTok
1 month ago

Account Manager - SMB - DACH Market

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Manage and grow a book of SMB advertisers across the DACH region by designing and executing scalable sales and service-delivery strategies. Lead strategic conversations, educate advertisers, and create sales propositions using internal and external data. Optimize TikTok campaign performance for small and medium clients, troubleshoot and escalate issues, and collaborate with cross-functional teams to deliver operational and strategic initiatives. Fluency in German and English is essential.
Location: Dublin
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Grow revenue by leading strategic sales conversations and creating sales propositions for SMB clients using internal and external data.
  • •Develop deep expertise in TikTok products, processes, and tools to escalate, troubleshoot, and resolve client issues.
  • •Optimize and improve TikTok campaign performance for small and medium clients using programmatic approaches at scale.
  • •Understand client business objectives and recommend the right course of action to help accounts grow.
  • •Collaborate with cross-functional teams and support new team members by sharing knowledge and contributing to operational and strategic initiatives.

Key Requirements

  • •Demonstrable experience or knowledge of the marketing/social media/advertising industry and a strong understanding of the digital advertising ecosystem.
  • •Passion for TikTok marketing and the drive to build and learn quickly in a fast-paced environment.
  • •Proven track record of reaching and exceeding sales goals with a large book of business.
  • •Strong critical thinking and analytical skills with an entrepreneurial, proactive mindset.
  • •Excellent communication skills with fluency in German and English.
Experience:Digital advertisingSocial media advertisingPerformance marketing
Skills:Client serviceStrategic thinkingCritical thinkingAnalytical skillsCollaboration
Languages:GermanEnglish
Tech Stack:TikTok

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn